Self Service Ticket Analysis User Guide

This section provides information about the BigFix Runbook AI – Self-Service Ticket Analysis User Guide and intended for the users interested in analyzing the automation potential via BigFix Runbook AI.

This guide introduces you to the key concepts of self-service driven ticket analysis via BigFix Runbook AI and describes the stepwise process use the product. It provides an overview of the end-user interface and instructions to perform different tasks.

The Self Service Ticket Analysis User Guide is distributed under the following topics:

• BigFix Runbook AI Overview
• System Requirements
• Using Self-Service Ticket Analysis
• Support

The following documents can be referenced in addition to this guide for further information on the BigFix Runbook AI platform.

• BigFix Runbook AI Introduction Guide