Lab Manual Guide
This manual provides information about various scenario-based modules covering the installation, configuration and use of BigFix Runbook AI product. Each module may include one or more lab exercises to provide detailed instructions to achieve the objectives. In addition, it also provides summarized information about additional servers and optional post- installations and references to the other documents for detailed information.
This lab manual is divided into the following modules:
- BigFix Runbook AI Overview
- Module 1 - Business Case Development - Identification of Automation Opportunities
- Module 2 – Installation of BigFix Runbook AI
- Module 3 – Configuration of BigFix Runbook AI
- Module 4 – End to End Ticket Resolution Flow
- Module 5 – Model Optimization
- Module 6 – Document Processing & Analysis
- Module 7 – Configuration of Runbook Parameters
- Module 8 – Reporting Dashboard
- Module 9 – User Activity Logs
- Support
Each of the above modules is further divided into following two sections:
- Introduction: A preface of the module
- Lab Exercise: Each module may contain one or more lab exercises. Post completion of these exercises, user is expected to have a thorough understanding of the module.
Each of the lab exercises includes the following sections:
- Scenario – Provides a brief summary of the objectives of the exercise
- Prerequisites – Provide information on all specific requirements that needs to be in place before proceeding with the exercise
- Solution – Step-wise procedure to be followed to complete the exercise
- Conclusion – Summary of the lab exercise
- Related Documentation – Provides information on the related documentation for respective module
The following documents can be referenced in addition to this guide for further information on the BigFix Runbook AI platform.
- BigFix Runbook AI User Guide
- BigFix Runbook AI Pre-Requisite Guide
- BigFix Runbook AI Troubleshooting Guide