Failed to create feedback model

Table 1. iRecommend: Scenario 9
Issue description Failed to create Feedback Model
Module impacted IRecommend
Probable root cause

Either the iRecommend Model is not build for the corresponding Runbook Tool Type or sufficient feedback are not given for the corresponding Runbook Tool Type.

Figure 1. Failed to create Feedback Model

Resolution steps:

  1. If iRecommend Model is not yet created for corresponding iRecommend model, create one. If it’s already created, skip step 2.
  2. The feedback model expects enough feedback to be present in the DB before the model can be built. So, give feedback using SAAS SME user feedback screen for the present analysis. If you have already given the feedback for all the ticket summaries, then start new analysis jobs and give feedback for those. Keep doing this unless you have given about 3000 to 5000 feedback.