BigFix AEX Architecture

BigFix AEX’s work is based on the following architectural components:

• Conversational User Interface

  The BigFix AEX conversational UI provides the users with an intuitive platform to start a conversation with BigFix AEX and get answers to their queries.

• Natural Language Processing (NLP)

  BigFix AEX uses NLP to interpret what the intent of the user is by breaking it down, comprehending the meaning, determining appropriate action, and responding to users.

• Context-based Reasoning Ability

  Understands the context of a user’s question, identifies the issue and provides the resolution.

• Extensive Integration Framework

  Integrates with multiple enterprise systems and knowledge sources, to ensure users can rely on BigFix AEX as a single source of information from disparate sources.