Use Case Design Console Guide

This guide provides details on how to work with the Use Case Design Console. It also explains how to design a conversation and configure usecases in BigFix AEX. This document includes the following sections:

• Usecase Design Console (UCD Console)
• Enhanced Intent Recognition
• NLP2SQL Console
• Natural Language Understanding (NLU)
• Configurable Feature Sets for NLU
• Multi Word Entity Recognition
• Deletion of Skill
• MS Helper
• Cross Channel Context Availability
• ITSM Deep Dive Trainer

The following documents can be referenced in addition to this guide for further information on the BigFix AEX platform:

BigFix AEX User Guide

BigFix AEX Admin Guide

BigFix AEX Developer Guide

BigFix AEX Troubleshooting Guide