Event Telemetry

This page provides an overview of event processing, delivery metrics, and detailed failure analyzes across sources and destinations.

Event telemetry provides an overview of events received from sources, their processing in the CDP, and how they are sent to destinations. This telemetry breaks down data by key metrics such as Events Received, Events Delivered, Success and Failure Rates, and provides detailed insights for each source and destination. It also offers an in-depth explanation of any event failures, including event name, error type, last occurrence, and specific failure reasons.

As a marketer, you can filter data by specific sources, destinations, and date ranges by using the calendar and selection options in the dashboard. Alternatively, you can view data for all sources and destinations.

Dashboard Interpretation

  • Showing Data From: Displays all sources created in the HCL CDP.
  • And: Displays all destinations created in HCL CDP.
  • For all Events From: Allows you to set a date range to view data within the selected period.
  • Refresh: Refreshes data displayed on the dashboard.
  • Events Received: Total events received from selected sources.
  • Events Delivered:Total events delivered to the selected destinations.
  • Successful Events: All events processed successfully by HCL CDP from the sources.
  • Failed Events: Total events from sources that HCL CDP was unable to deliver to the destination.

Explaining failed events

This section provides detailed insights on failures, including the specific time frame and reasons for each failed event.

  • Event Name: Name of the failed event.
  • Event Type: Type of event where the failure occurred.
  • Last occurred at: Date and time of the latest failure.
  • Failure Details: Reasons behind the failures, with multiple reasons listed in sequence if applicable.