Welcome
Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
About HCL CDP
HCL's Customer Data and Experience Platform (CDP) is a cutting-edge solution designed to revolutionize personalization and real-time marketing automation. By delivering exceptional customer experiences, it empowers enterprises to drive higher conversions, improve retention rates, and achieve sustainable growth.

Getting Started
Welcome to the documentation for HCL CDP, where you can find information about how to install, maintain, and use this service.
- About HCL CDP
  HCL's Customer Data and Experience Platform (CDP) is a cutting-edge solution designed to revolutionize personalization and real-time marketing automation. By delivering exceptional customer experiences, it empowers enterprises to drive higher conversions, improve retention rates, and achieve sustainable growth.
- System Requirement and Compatibility
  System requirements and compatibility for HCL CDP. Also learn about the supported browsers and minimum resolution for the service.
- Contact and Support
  Guidelines for Efficiently Resolving Issues with HCL Technical Support.
Installation
Learn more about HCL CDP installation and deploying core components of the product.
Administration
Learn about how to configure, manage, and maintain HCL CDP environments. It includes details on system setup, user management, permissions, integrations, and troubleshooting, ensuring seamless operation and efficient deployment of your continuous delivery processes.
Working with Platform
This section describes the Data Pipeline for streamlined data flow, leveraging Customer One View for unified profiles, and orchestrating campaigns to drive targeted engagement.
Insights and Actions
This section details unify real-time dashboards and AI-driven intelligence to transform data into impactful outcomes.
Integrations
HCL CDP comes with predefined APIs like get profile and data ingestion APIs.
Settings
This section allows configuring product label, setting frequency caps, and so on.
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About HCL CDP

HCL's Customer Data and Experience Platform (CDP) is a cutting-edge solution designed to revolutionize personalization and real-time marketing automation. By delivering exceptional customer experiences, it empowers enterprises to drive higher conversions, improve retention rates, and achieve sustainable growth.

Key capabilities of HCL CDP include:

Real-time Identity Resolution: Seamlessly identify and unify user profiles across various data sources and channels in real time.
Personalized Customer Experiences: Deliver highly tailored 1:1 experiences for each user across multiple marketing channels.
Intelligent Journey Orchestration: Leverage the proprietary AI engine to craft individualized customer journeys, ensuring the right message reaches the right user on the right channel at the optimal time.

This comprehensive platform equips businesses with the tools needed to create meaningful and impactful customer interactions, transforming customer relationships into growth opportunities.

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