- Troubleshooting Cognos validation problems
If you encounter validation problems while you install IBM® Cognos® Business Intelligence or use the Metrics application, verify that the details of the Cognos® administrator and server are correct. If you supply incorrect values during installation, the validation might fail; however, you can continue with the installation and correct the information afterward.
- Log locations for Cognos components
While troubleshooting IBM® Cognos® Business Intelligence components, you might need to review the logs generated by each server. You can locate the logs for each component below the component’s installation directory.
- URLs for Cognos Business Intelligence components
While troubleshooting the Metrics application and IBM® Cognos® Business Intelligence components, you might need to visit components URLs to verify the component is running.
- Troubleshooting the WebSphere Application Server hosting Cognos
If you encounter problems when you deploy or configure the IBM® WebSphere® Application Server hosting the IBM Cognos server, use this information to help resolve the problem.
- Troubleshooting the Cognos BI Server
If you encounter problems when you deploy or configure the IBM® Cognos® BI Server component or when you use the Metrics application, use this information to help resolve the problem.
- Troubleshooting the Cognos Transformer
If you encounter problems when you deploy or configure the IBM® Cognos® Transformer component or when you are using the Metrics application, use this information to help resolve the problem.