Aging charts show historical information about change requests.
About this task
To specify
the parameters for an aging chart:
Procedure
- Click
- In the Choose Record Type window, select a record type and click OK.
-
On the first page of the HCL Compass
Chart wizard, select the Aging Chart option and click
Next.
- On the Parameters page specify the fields to display along each
axis of the chart. In the Horizontal Axis section,
define the time interval that you want to measure:
- In the Interval Size and Interval
Type lists, select the interval size and the associated interval
type, respectively.
For example, to define a two-week interval,
select an interval size of 2 and an interval
type of Week.
- In the Number of intervals
list, select the number of intervals to chart.
- In the End Date field, enter the end
date for the chart period. Alternatively, click the button next to this field
to open a calender window from which you can select an end date.
- In the Legends section, define the legend
fields:
- In an aging chart, Field 1 is always
defined as the State field. Click Select
States to open the Select Values window and select one or more
values to include in the legend. Then click OK.
- Optional: To include a second field in the legend, select a
field from the Field 2 list.
Tip: To display all the record fields in the Field 2 list
instead of only the fields in your Favorites folder,
select the Show All Fields check box.
- Optional: To sort the legend on Field 2,
select a sort order from the Sort list.
- Optional: To show cumulative counts per time interval,
select the Show cumulative counts check box.