Administering HCL Commerce+ Search

HCL Commerce+ Search provides the core search capability for Commerce+, enabling product indexing and retrieval for customer queries across the storefront. It supports guided navigation, landing pages, and dynamic merchandising, helping shoppers quickly find relevant products while giving merchandisers tools to influence search results.

Business benefits

Some of the business benefits that are provided by Commerce Search are,
  • Shoppers can look for products and browse the storefront using an intuitive and highly responsive interface. Basic functions include guided navigation, landing pages, and dynamic merchandising suggestions.
  • Merchandisers can influence product selection and display order for category navigation using the Commerce Lab Catalogs tool and they can set up boost/bury rules for influencing search results using the Search Rules feature in the Marketing tool.
  • Relevant content is easier to find because the Search system uses a combination of relational database and unstructured text-searching modules.
  • Search runs in its own container, allowing you to take advantage of the latest microservices to gain fine control over search and analytics.
  • Deployment and ownership costs are lower, since all of these capabilities come included with Commerce+.

Finding Commerce Search documentation

Concept Details and audience For more information
Introduction Learn about Commerce Search and how it is integrated within Commerce+.

This information is intended for any Commerce+ role responsible for researching Commerce Search.
Storefront features Learn about the cross-channel starter stores that take advantage of Commerce Search, including the ability to search by voice in mobile starter stores.

This information is intended for storefront developers responsible for deploying Commerce Search-enabled starter stores.
Configuration Learn about the configuration scenarios in Commerce Search and how they can be set up in your environment.

This information is intended for Site Administrators responsible for setting up Commerce Search.
Search relevancy Learn about tuning search relevancy, so that customers can find products more efficiently.

This information is intended for Business Users and Site Administrators who are responsible for influencing search results in starter stores.
Search merchandising Learn about merchandising the store catalog so that you can personalize the storefront with content that is more relevant to the target audience.

This information is intended for Business Users who are responsible for influencing search results and product listings to maximize conversion.

 Catalog, Ruled Based Sales Categories, and facet management - Catalog Administrators:Merchandising rules:
Performance tuning Learn about how to tune and optimize your Commerce Search implementation to meet your business needs.

This information is intended for Site Administrators responsible for tuning Commerce Search.
Troubleshooting If you encounter problems while you use Commerce Search, refer to the troubleshooting information to help determine the problem and find possible solutions.

Successfully troubleshooting issues helps reduce complexity when you encounter errors in Commerce Search.

This information is intended for Site Administrators responsible for troubleshooting issues with Commerce Search.
Pricing Learn about how to index different pricing models in Commerce+ search.

This information is intended for Site Administrators responsible for configuring Commerce Search.

User roles that interact with Commerce Search

The following user roles interact with Commerce Search:
  • Store developers who want to deliver powerful search-based catalog browsing flows.
  • Site Administrators who want to deploy, manage, and maintain Commerce Search implementations.
  • Merchandisers who want to influence search results by using the Commerce Lab.