Assigning a message type to a transport method for a site or store

If you assign a message type to a particular transport, the transport must first be set active. By default, only the e-mail transport is active at the site-level. If the store does not have a message transport assignment, then the site assignment is used.

Procedure

  1. Open Commerce Lab Tools.
  2. From the left navigation menu, click Administration > System Administration > Message Types.
    Note: The default list displays the message type configurations that are configured for the site. You can view the store level message type configurations by selecting a store using the Store filter.
  3. You can assign or change the transport to a message type while creating or editing the message type.
  4. Edit Message Type: To edit the Message Type, click on already created message type link.
    • In the Message Type section, navigate to the transport details and select the Transport you wish to assign from list.
    • Click Save.
  5. Create Message Type: Click New to create a new message type.
    • Enter mandatory details in the Message Type section.
    • Type the transport configuration values in the appropriate fields. In general, a message severity of 0, 0 and a Standard Device Format is recommended.
    • In the Message Type section, navigate to the Transport and select available transport from the list. If this is a new transport assignment, select the message type to which a transport is to be assigned from the Message Type list.
    • If the desired transport is not shown in the list, this desired transport is not activated. See Configuring a transport method for the site to configure the transport.
    • Click Next to configure the transport parameters for the specified message type.
    • Enter details in the Message Type Configuration section.
    • Click Finish. The Message Type Configuration page displays, and the Transport Status Column should be Active.

      If the transport status is not active, the transport has been deactivated or removed.

      Important: After assigning a message type to a transport method for a site or store, the message profile that is created is based on the initial transport and has its own record in the database. If you make any changes to the initial transport, you must update the parameters for all the message types. For example, if you change the e-mail host in the Transport Configuration, all the message types using this e-mail transport must be updated with the new e-mail host.