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HCL COMMERCE VERSION 9.0
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  1. Home
  2. Documentation

    HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.

  3. Operating

    Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.

  4. Management Center for HCL Commerce

    The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, and others).

  5. Attachments tool

    As a Product Manager, Marketing Manager, or Category Manager, you can use the Attachments tool to manage URLs that point to marketing image files, catalog image files, PDF documents, and multimedia files that you use in marketing campaigns.

  6. Managing attachments

    Use the Attachments tool to create, change, and delete attachments.

  7. Deleting URLs from attachments

    You might want to delete a URL from an attachment if you no longer have any use for that URL.

  • Documentation

    HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.

    • Getting started

      HCL Commerce has different advantages for business users, administrators and developers. HCL Commerce targets each of these roles with a tailored set of offerings so that each of your users can get maximum benefit.

    • Installing and deploying

      Learn how to install and deploy HCL Commerce development environments and HCL Commerce production environments.

    • Migrating

      Before you migrate to HCL Commerce Version 9, review this information to help plan and execute your migration.

    • Operating

      Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.

      • Management Center for HCL Commerce

        The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, and others).

        • Management Center keyboard shortcuts

          Use the Management Center keyboard shortcuts to access user interface functions or complete tasks, using a single key or combination of keys.

        • Working in extended site stores in Management Center

          If your company operates an extended site, you can perform certain tasks directly from your extended site store within Management Center.

        • Manage content externally for use in Management Center

          If content management capabilities other than the functionality that is provided by default with HCL Commerce is required, HCL Commerce can be integrated with IBM Web Content Manager. If HCL Commerce is integrated with IBM Web Content Manager, you can use content from IBM Web Content Manager content libraries with Management Center objects.

        • Management Center user interface

          The Management Center user interface provides a usable, intuitive, and efficient way to complete your business tasks.

        • Using the Management Center

          The starting point for all Management Center tasks is to open the tooling. Afterward, you can use several methods to complete a task: by selecting menu options, by clicking toolbar buttons, by right-clicking and selecting menus, or by keyboard shortcuts.

        • Catalogs tool

          Use the Catalogs tool in Management Center to manage catalogs, categories, catalog entries, merchandising associations, product attributes, and attachments in your store. The Catalogs tool lets business users create, and manage online catalogs. Catalogs provide a way of organizing the products that you want to sell. You define catalog data in groups of categories and products. Catalog data contains descriptions and pricing information for products and services.

        • Marketing tool

          Use the Marketing tool in Management Center to create and manage marketing campaigns and other store content, excluding catalog content. You can use the extensive precision marketing features in the tool to deliver targeted marketing messages to customers.

        • Promotions tool

          Use the Promotions tool in Management Center to create and manage promotions that support the marketing campaigns for your site.

        • Attachments tool

          As a Product Manager, Marketing Manager, or Category Manager, you can use the Attachments tool to manage URLs that point to marketing image files, catalog image files, PDF documents, and multimedia files that you use in marketing campaigns.

          • Managing attachments

            Use the Attachments tool to create, change, and delete attachments.

            • Creating attachments

              Use the Attachments tool to create an attachment to act as a container for URLs. Attachments are typically used by multi-language stores to group files that exist in more than one language, such as the English and French versions of an ad or a warranty document.

            • Changing attachments

              You can edit the properties of an attachment, such as the code, name, description, or URLs of the attachment.

            • Deleting attachments

              You can delete an attachment if you are no longer using it. You cannot delete an attachment if it is associated with a business object, such as a catalog entry, category, or marketing content.

            • Listing attachments

              You can see all of the attachments under the selected store by opening the Attachments list view. Use the Attachments list view to display a list of the attachments and view details for a specified attachment, such as generic information and the URLs that it contains.

            • Listing attachment details

              You can list attachments and view details for a specified attachment, such as the URLs that it contains.

            • Adding URLs to attachments

              You can add URLs to a selected attachment. For example, if several PDF files that describe the characteristics of a product are stored on a remote content server and you want a specific attachment to contain these PDF files, you can add the URL of these PDF files to the attachment.

            • Deleting URLs from attachments

              You might want to delete a URL from an attachment if you no longer have any use for that URL.

            • Changing the URLs that are included in an attachment

              You can change the languages that are selected for a URL, or edit the URL path.

            • Previewing URLs

              You can preview the contents of URLs. When you preview a URL, a separate browser window opens to display the contents of the selected URL.

        • Catalog Filter and Pricing tool

          Use the Catalog Filter and Pricing tool in Management Center to create and manage catalog filters, price lists, and price rules. Sellers, Sales Managers, and Account Representatives can use the tool's flexible features to implement catalog filtering and pricing strategies that meet the site's business needs over time.

        • Installments tool

          Use the Installments tool in Management Center to create and manage installment rules that support the payment methods for your site.

        • Commerce Composer tool

          Create pages and build layouts for your store directly in Management Center without involving IT by using the Commerce Composer tool. Take advantage of the tool's page design and management functions to improve your productivity and give you more control over the customer experience.

        • Store Management tool

          As a Seller, Site Administrator, or Channel Manager, you can use the Store Management tool in Management Center to manage your stores. The Store Management tool in Management Center replaces all of the store management features in HCL Commerce Accelerator, except store creation and the ability to suspend and resume stores.

        • Workspace Management tool

          The Workspace Management tool is a graphical user interface tool that is used to manage workspaces and workspace-related activities. It provides a single view across all workspaces and all tasks in the workspaces where managers can see how work is progressing.

        • Previewing a store

          Preview your store to ensure that changes made in Management Center show up in your store as expected. You can use store preview in production, authoring, and staging environments.You can use store preview within the authoring instances for any of your environments. Do not use store preview within the live instance of your HCL Commerce on Cloud environments.

        • Management Center frequently asked questions (FAQ)

          Find answers to some of the most frequently asked questions about the Management Center.

        • Management Center Troubleshooting

          If you encounter issues with the Management Center that are not related to any specific tool, review this troubleshooting topic to solve common problems.

      • HCL Commerce Accelerator

        Use the HCL Commerce Accelerator to maintain online stores.

      • HCL Customer Service for HCL Commerce JSP stores

        HCL Customer Service for HCL Commerce provides customer service enhancements that enable a customer service representative (CSR) to resolve common issues and capture orders. These capabilities are built into the HCL Commerce Aurora storefront and enable a CSR to complete key tasks on behalf of a guest and registered customers for both B2B and B2C stores. Customer Service for HCL Commerce is offered for both Professional and Enterprise editions.

    • Integrating

      Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products.

    • Administering

      Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.

    • Customizing

      The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce.

    • Tutorials

      HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores.

    • Samples

      Topics in the Samples category highlight the various samples that are provided with HCL Commerce.

    • Compliance

      The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards.

    • Securing

      These topics describe the security features of HCL Commerce and how to configure these features.

    • Performance

      Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance.

    • Troubleshooting

      Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated.

    • Reference

      Topics in the Reference section contain all of the HCL Commerce reference documentation.

Deleting URLs from attachments

You might want to delete a URL from an attachment if you no longer have any use for that URL.

Procedure

  1. Open the Attachments tool.
  2. Open the properties view for the attachment.
  3. In the Manage Attachment tab, locate the URL that you want to delete in the URLs table.
  4. Right-click the URL; then click Delete.
Related information
  • Management Center for HCL Commerce
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