
WebSphere Commerce software requirements - Windows
Refer to this topic for WebSphere Commerce Version 7.0 software requirements on a Windows operating system.
- Operating systems
- WebSphere Application Server
- Web servers
- Databases
- Supported web browsers for WebSphere Commerce tools
- Supported web browsers for WebSphere Commerce stores
- Supported web browsers for mobile shoppers
- Applications for mobile shoppers
- Directory servers
- WebSphere Commerce search
- Other supported software
Operating systems
32-bit and 64-bit kernel support for:
Product | WebSphere Commerce | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Version 7.0.0.0 | Version 7.0.0.1 | Version 7.0.0.2 | Version 7.0.0.3 | Version 7.0.0.4 | Version 7.0.0.5 | Version 7.0.0.6 | Version 7.0.0.7 | Version 7.0.0.8 | Version 7.0.0.9 | |
Microsoft Windows Server 2003 Standard Edition, Service Pack 2 | x | x | x | x | x | x | x | x | x | x |
Microsoft Windows Server 2003 Enterprise Edition, Service Pack 2 | x | x | x | x | x | x | x | x | x | x |
Microsoft Windows Server 2008 Datacenter Edition | x | x | x | x | x | x | x | x | x | x |
Microsoft Windows Server 2008 Enterprise Edition | x | x | x | x | x | x | x | x | x | x |
Microsoft Windows Server 2008 Standard Edition | x | x | x | x | x | x | x | x | x | x |
64-bit kernel support for:
Product | WebSphere Commerce | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Version 7.0.0.0 | Version 7.0.0.1 | Version 7.0.0.2 | Version 7.0.0.3 | Version 7.0.0.4 | Version 7.0.0.5 | Version 7.0.0.6 | Version 7.0.0.7 | Version 7.0.0.8 | Version 7.0.0.9 | |
Microsoft Windows Server 2008 Enterprise Edition R2 | x | x | x | x | x | x | x | |||
Microsoft Windows Server 2012 Datacenter Edition | x | x | ||||||||
Microsoft Windows Server 2012 Standard Edition | x | x |
See Operating system prerequisites for installing WebSphere Commerce for more-detailed information about operating system prerequisites.
WebSphere Application Server
This section provides information about the versions that are supported by WebSphere Commerce. For information about the recommended level for WebSphere Application Server, see Recommended fixes and settings for WebSphere Commerce Version 7.
Ideally, use the same level of WebSphere Application Server with WebSphere Commerce as you use with WebSphere Commerce Developer.
If you want to install WebSphere Commerce Version 7 Feature Pack 2 or higher, you are required to have WebSphere Application Server Version 7.0.0.11 or a higher level of WebSphere Application Server Version 7.0.0.
If you want to install WebSphere Commerce Version 7 Feature Pack 7 or higher, you are required to have WebSphere Application Server Version 7.0.0.29 or a higher level of WebSphere Application Server Version 7.0.0.
WebSphere Application Server Network Deployment Version 7.0.0.3, or higher version 7.0 fix pack
WebSphere Application Server Base Version 7.0.0.3, or higher version 7.0 fix pack
WebSphere Application Server Express Edition Version 7.0.0.3, or higher version 7.0 fix pack
WebSphere Application Server Network Deployment Version 7.0.0.29, or higher version 7.0 fix pack
WebSphere Application Server Base Version 7.0.0.29, or higher version 7.0 fix pack
WebSphere Application Server Express Edition Version 7.0.0.29, or higher version 7.0 fix pack
WebSphere Application Server Base Version 8.5.5.12 or a higher version 8.5.5 fix pack. For more information about using Version 8.5.5, see Support for JDK 8, WebSphere Application Server V8.5.5.5, and Rational Application Developer V9.5.0.2
WebSphere Application Server Network Deployment Version 8.5.5.12 or a higher version 8.5.5 fix pack. For more information about using Version 8.5.5, see Support for JDK 8, WebSphere Application Server V8.5.5.5, and Rational Application Developer V9.5.0.2
WebSphere Application Server Network Deployment Version 7.0.0.3, or higher version 7.0 fix pack
WebSphere Application Server Base Version 7.0.0.3, or higher version 7.0 fix pack
WebSphere Application Server Network Deployment Version 7.0.0.29, or higher version 7.0 fix pack
WebSphere Application Server Express Edition Version 7.0.0.29, or higher version 7.0 fix pack
WebSphere Application Server Base Version 7.0.0.29, or higher version 7.0 fix pack
WebSphere Application Server Base Version 8.5.5.12 or a higher version 8.5.5 fix pack. For more information about using Version 8.5.5, see Support for JDK 8, WebSphere Application Server V8.5.5.5, and Rational Application Developer V9.5.0.2
WebSphere Application Server Network Deployment Version 8.5.5.12 or a higher version 8.5.5 fix pack. For more information about using Version 8.5.5, see Support for JDK 8, WebSphere Application Server V8.5.5.5, and Rational Application Developer V9.5.0.2

- WebSphere Application Server Feature Pack for CEA version 1.0.0.7
Web servers
- IBM HTTP Server 7.0
IBM HTTP Server 8.5.5
- Microsoft Internet Information Services (IIS) version 6.0, version 7.0, or version 8.0
- Sun Java System Web Server 7.0 Update 4
Databases
This section provides information about the database product versions that are supported by WebSphere Commerce. For information about the recommended level for DB2, see Recommended fixes and settings for WebSphere Commerce Version 7.
- You cannot use DB2 Version 9.7 with WebSphere Commerce Payments.
- If you plan to configure WebSphere Commerce with a remote database, you must use the DB2 Data Server Client. The Data Server Runtime Client cannot be used as an alternative.
Product | WebSphere Commerce | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Version 7.0.0.0 | Version 7.0.0.1 | Version 7.0.0.2 | Version 7.0.0.3 | Version 7.0.0.4 | Version 7.0.0.5 | Version 7.0.0.6 | Version 7.0.0.7 | Version 7.0.0.8 | Version 7.0.0.9 | |
|
x | x | x | x | x | x | x | x | x | x |
Note: You must use the installer for WebSphere Commerce Feature Pack 1 or higher to
accept the DB2 Version 9.7 license agreement.
|
x | x | x | x | x | x | x | x | x | |
![]() |
x | x | x | |||||||
|
x | x | x | x | x | x | x | x | x | x |
Note: You must use the installer for WebSphere Commerce Feature Pack 1 or higher to
accept the DB2 Version 9.7 license agreement.
|
x | x | x | x | x | x | x | x | x | |
![]() |
x | x | x | |||||||
DB2 Data Server Client Version 9.5.0.4, or higher version 9.5 fix pack | x | x | x | x | x | x | x | x | x | x |
DB2 Data Server Client
Version 9.7.0.1, or higher version 9.7 fix pack Note: You must use the installer for WebSphere Commerce Feature Pack 1 or higher to
accept the DB2 Version 9.7 license agreement. |
x | x | x | x | x | x | x | x | x | |
DB2 Data Server Client Version 10.1.0.1, or higher version 10.1 fix pack | x | x | x | |||||||
DB2 Data Server Client Version 10.5.0.1, or higher version 10.5 fix pack | x | x | ||||||||
Notes: For more information about the versions of
Oracle database that WebSphere Commerce supports, see Using Oracle database.
|
x | x | x | x | x | x | x | x | x | x |
Notes: For more information about the versions of
Oracle database that WebSphere Commerce supports, see Using Oracle database.
|
x | x | x | x | x | x | x | x |
Product | WebSphere Commerce | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Version 7.0.0.0 | Version 7.0.0.1 | Version 7.0.0.2 | Version 7.0.0.3 | Version 7.0.0.4 | Version 7.0.0.5 | Version 7.0.0.6 | Version 7.0.0.7 | Version 7.0.0.8 | Version 7.0.0.9 | |
![]() ![]() Note: DB2
Version 11.1 includes new optimization and has different performance characteristics designed to
support high load environments with high concurrency. |
x | |||||||||
|
x | x | ||||||||
|
x | x | ||||||||
Notes:
|
x |
Supported web browsers for WebSphere Commerce tools
- Management Center
- Mozilla Firefox
Version 3.0
Version 3.6 or any later Extended Service Release
- Microsoft Internet Explorer
- Version 7.0 and 8.0
Version 9.0 and 10.0
Version 11.0
- Google Chrome
Version 37 and later
Note: Adobe Flash is required to use Management Center. The latest version is recommended.- Mozilla Firefox
- WebSphere Commerce Accelerator, WebSphere Commerce Administration Console, and WebSphere Commerce Organization Administration Console
-
- Microsoft Internet Explorer 7.0, 8.0, 9.0, and 10.0
Microsoft Internet Explorer 11.0
Note: WebSphere Commerce Accelerator, Administration Console, and Organization Administration Console are compatible with Internet Explorer 8, 9, 10, and 11 only when Internet Explorer is run in Compatibility Mode.If you encounter an issue with viewing your screen properly when you use Internet Explorer 11, you must add your host name as a trusted site. For more information about adding your host name, see Troubleshooting: Problems encountered with the screen size for accessing WebSphere Commerce tools.
- Information Center
- Mozilla Firefox 3.6 or Firefox 7.0
- Microsoft Internet Explorer 7.0 and 8.0
Supported web browsers for WebSphere Commerce stores
Feature Pack 5 | Feature Pack 6 | Feature Pack 7 | Feature Pack 8 | |
---|---|---|---|---|
Microsoft Internet Explorer Version 7 | x | x | ||
Microsoft Internet Explorer Version 8 | x | x | x1 | x1 |
Microsoft Internet Explorer Version 9 | x | x | x1 | x1 |
Microsoft Internet Explorer Version 10 | x | x | x | |
Microsoft Internet Explorer Version 11 | x | x | ||
Firefox Version 3.6 and later | x | x | x | x |
Firefox Version 10 and later | x | x | x | x |
Safari Version 5 | x | x | x | x |
Safari Version 6 | x | x | x | |
Safari Version 7 | x | |||
Safari Version 8 | x | |||
Google Chrome Version 13 and later | x | x | x | x |
The following Microsoft Internet Explorer web browser limitations exist in the storefront:
- Version 8.0: The RWD-B range breakpoint is the only one available by default. In addition, no rounded corners or transition animations are available in the storefront.
- Version 9.0: No transition animations are available in the storefront by default.
For Aurora B2B direct store models, the Buyer Administration pages do not support Microsoft Internet Explorer 8.0.
- Check the Dojo support statement if you extend our store using widgets that the WebSphere Commerce starter store does not use.
- Check the Adobe Flash Player Tech specs if you extend
our store with more Flash capability.
For example, Dojo and Flash support might differ based on the web browser version, operating system, or platform. They might not be supported on the same browsers as stores.
The following browsers are supported for shoppers on Madisons and related add-ons (Madisons enhancements and Gift Center), Elite, Brazil, and MayUJoy stores:
Browser | Version |
---|---|
Microsoft Internet Explorer Version 6 | all |
Microsoft Internet Explorer Version 7 | all |
Microsoft Internet Explorer Version 8 | all |
Microsoft Internet Explorer Version 9 | Feature Pack 5 and later |
Microsoft Internet Explorer Version 10 | Feature Pack 6 and later |
Firefox Version 3.0 | all |
Firefox Version 3.6 - Version 12 | Feature Pack 5 and later |
Safari Version 3 | all |
Safari Version 5 | Feature Pack 5 and later |
Google Chrome Version 3.0 | Feature Pack 3 and later |
Google Chrome Version 13 to Version 19 | Feature Pack 5 and later |

Supported web browsers for mobile shoppers


- Smartphone (Mobile Web)
- Android 2.2 and 2.3
- Tablet (Mobile Web)
- Android 3.0, 3.1

- Smartphone (Mobile Web)
- Android 2.2, 2.3, 4.0, and 4.1
- Tablet (Mobile Web)
- Android 4.0 and 4.1

- Smartphone (Mobile Web)
- Android 2.2, 2.3, 4.0, 4.1, 4.2, and 4.3
- Tablet (Mobile Web)
- Android 4.0, 4.1, 4.2, and 4.3

- Smartphone (Mobile Web)
- Android 2.2, 2.3, 4.0, 4.1, 4.2, 4.3, and 5.1
- Tablet (Mobile Web)
- Android 4.0, 4.1, 4.2, 4.3, and 5.1

Applications for mobile shoppers
- Smartphone (Hybrid)
- Android 2.2 and 2.3
Smartphone (Worklight hybrid)
Android 2.2, 2.3, 4.0, 4.1, and 4.2
- Smartphone (Native)
- Android 2.2 and 2.3
- Tablet (Hybrid)
- iPad iOS 4, 5 and 6
Tablet (Worklight hybrid)
Android 4.0, 4.1, and 4.2
Directory servers
- Windows Active Directory 2003 and 2008
- Lotus Domino Enterprise Directory Server 7.0 and 8.0
- IBM Tivoli Directory Server 6.0, 6.1, 6.2, 6.3
- IBM Security Directory Server 6.3.1 or a higher Version 6.x fix pack.
- Sun Java System Directory Server 6.0 and 6.1
- Novell eDirectory 8.7.3 SP9 and 8.8.1

WebSphere Commerce search
WebSphere Commerce Feature Pack version | Solr version | Lucene index file format version |
---|---|---|
|
1.4.0 | 2.9.4 |
|
3.5.0 | 3.5.0 |
Feature Pack 7 | 4.3.0 | 4.2.0 |
Feature Pack 8 | 4.7.0 | 4.6.0 |
Software included with WebSphere Commerce
WebSphere Commerce includes the following software, provided under the WebSphere Commerce package and license:
IBM DB2 Enterprise Edition Version 9.5, 9.7, 10.1 and 10.5
IBM DB2 Express Edition Version 9.5, 9.7, 10.1, and 10.5
IBM WebSphere Application Server Network Deployment Version 7.0
IBM WebSphere Application Server Express Version 7.0
- IBM Tivoli Directory Server 6.2
- IBM Edge Components 7.0
- IBM Eclipse Help System Version 3.4
- InstallShield (Multi Platform Edition) - 5.0.3 Fix Pack AV
IBM License Agreement Panel 2.6.2
IBM License Agreement Panel 2.8.1
- LikeMinds 5.1
- Languageware Version 7.1.1
Other supported software
WebSphere Commerce supports, integrates with, or can connect to systems that run the following additional software:
IBM Lotus Sametime Version 8.0
- WebSphere Portal Server Version 6.1.0.x and 6.1.5.x
- IBM Support Assistant 4.1
- WebSphere MQ 6.0 (messaging server/client only)
- WebSphere MQ 7.0, 7.1, and 7.5 (messaging server/client only)
WebSphere MQ 8.0 (messaging server/client only)
- Lotus Connections 2.5
- WebSphere Enterprise Service Bus 6.2
- WebSphere Enterprise Service Bus 7.0
- WebSphere Integration Developer 6.2
WebSphere Integration Developer Version 7.0, or later Version 7.0 fix packs
- IBM Tivoli License Manager
- Taxware 3.7 (Sales and Use Toolkit), both 32-bit Taxware and 64-bit Taxware are supported to integrate with WebSphere Commerce. By default, WebSphere Commerce supports Sales tax and shipping tax calculation only. For more information, see Integrating WebSphere Commerce with Taxware.
VMware:
- VMware ESX/ESXi 3.5, 4.0, 4.1 and 5.0
VMware ESX/ESXi 5.1
Note: WebSphere Commerce support refers to the virtual machine image itself, not to the platform where you installed VMware. For information on which hardware platforms support installing VMware, see the VMware Compatibility Guide. For more information about working with WebSphere Commerce and VMware, see the technote Software support for IBM WebSphere Commerce Version 6.0 and Version 7 in a VMware environment.WebSphere ILOG JRules 7.1
- WebSphere Commerce Version 7 supports the following
versions of WebSphere eXtreme Scale:
- WebSphere eXtreme Scale Version 7.0.0.4, or later Version 7.0 fix packs
- WebSphere eXtreme Scale Version 7.1.1.1, or later Version 7.1 fix packs
- WebSphere eXtreme Scale Version 8.5, or later Version 8.5 fix packs
- WebSphere eXtreme Scale Version 8.6, or later Version 8.6 fix packs
Notes:- WebSphere Commerce support for WebSphere eXtreme Scale is subject
to limitations:
- For a customer environment to be supported, WebSphere eXtreme Scale must be integrated with WebSphere Commerce through the WebSphere eXtreme Scale Dynamic Cache Provider. Also, the version of WebSphere Application Server that WebSphere Commerce runs on must be separately supported by the specific deployed versions of both WebSphere Commerce and WebSphere eXtreme Scale. See the WebSphere eXtreme Scale hardware and software requirements for WebSphere Application Server:
- Use eXtreme Scale for JSPs and JSP fragments only. Cache distributed maps and commands using the default DynaCache provider. Caching distributed maps and WebSphere Commerce commands is possible with WebSphere eXtreme Scale, but it is not officially supported.
- Some WebSphere eXtreme Scale topologies are not supported by WebSphere Commerce. WebSphere eXtreme Sale supports sharded topologies, whereby the cache is split into partitions among multiple JVMs. However, sharding WebSphere eXtreme Scale on WebSphere Commerce JVMs (the JVMs running the WebSphere Commerce cluster) is not supported.
WebSphere DataPower XC10 Appliance Firmware Version XC10 2.0.0.3-cf11205.74151 or later
Note:- WebSphere Commerce support for WebSphere DataPower XC10 Appliance
is subject to limitations:
- WebSphere DataPower XC10 Appliance must be integrated with WebSphere Commerce through the WebSphere eXtreme Scale Dynamic Cache Provider Version WXS- 7.1.0.2-Client or later in order for the combination to be officially supported. Other integration methods using WebSphere eXtreme Scale APIs are possible as customizations, but are not supported.
- Cache distributed map-based caches, such as the WebSphere Commerce Data Cache and the Marketing and Promotions cache, using the default DynaCache provider.
- During failover of one of the WebSphere DataPower XC10 appliances, a brief throughput degradation can occur. This degradation might cause the WebSphere Commerce site to experience a temporary slowdown while the grid recovers.
- WebSphere Commerce support for WebSphere DataPower XC10 Appliance
is subject to limitations:
IBM Worklight Consumer Edition Version 5.0.5 or 5.0.6
IBM Worklight Enterprise Edition Version 5.0.5 or 5.0.6
IBM Worklight Consumer Edition Version 6.0.0
IBM Worklight Enterprise Edition Version 6.0.0