Home
Remote Control V9.1.4
BigFix® Remote Control V9.1.4 Installation Guide
By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Install the BigFix® Remote Control components
The BigFix® Remote Control components can be installed in two ways. If you have access to the BigFix console, use a deployment fixlet to install the components.
Install the target
Install the BigFix® Remote Control Target for macOS
You can install the BigFix® Remote Control Target for macOS in numerous ways. Use the trc_target.pkg file to install the application in attended or unattended mode. You can also install the target by using a Fixlet® in the BigFix console.
Installing from the BigFix® console
You can use a Fixlet® in the BigFix® console to install the BigFix Remote Control Target for macOS component. The deployment Fixlet is available in the Remote Control site in the Systems Lifecycle domain.

Remote Control V9.1.4
- Release Notes V9.1.4 Fixpack 1
- BigFix® Remote Control V9.1.4 Installation Guide
  By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the BigFix® Remote Control system
  - Get started
    Now that you understand the terms and components available in BigFix® Remote Control, you can identify which components you need to install:
  - Install the BigFix® Remote Control components
    The BigFix® Remote Control components can be installed in two ways. If you have access to the BigFix console, use a deployment fixlet to install the components.
    - Obtain the installation files
      The installation files for installing the BigFix® Remote Control components can be obtained in various ways.
    - Install the server
      BigFix® Remote Control server supports the following installation types:
    - Install the target
      - Installing the Windows™ target
        The trc_target_setup.exe file is required to install the BigFix® Remote Control target component on a Windows™ system.
      - Installing the Linux™ target
        You can install the target component on a Linux™ computer by using the RPM file that is provided in the BigFix® Remote Control installation files.
      - Install the BigFix® Remote Control Target for macOS
        You can install the BigFix® Remote Control Target for macOS in numerous ways. Use the trc_target.pkg file to install the application in attended or unattended mode. You can also install the target by using a Fixlet® in the BigFix console.
        Installing from the BigFix® console
        You can use a Fixlet® in the BigFix® console to install the BigFix Remote Control Target for macOS component. The deployment Fixlet is available in the Remote Control site in the Systems Lifecycle domain.
        Installing the BigFix® Remote Control Target for macOS by using the .pkg file
        You can use the trc_target.pkg file to install the BigFix® Remote Control Target for macOS.
      - Run a target custom installation
    - Install the controller
    - Install the command-line tools
    - Install gateway support
      For targets, controllers, and server on different networks that cannot directly contact each other you can install and configure gateway support.
    - Install broker support
      Broker support must be installed on the computers that connect the controller to the target computer when the target computer is not directly accessible by the controller and the connection is made across the internet.
  - Utility for extracting the component installation files
    BigFix® Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
  - Manage the component services
    After you install the BigFix® Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Federal information processing standard (FIPS 140-2) compliance in BigFix® Remote Control
  - NIST SP800-131A compliance in BigFix® Remote Control
    BigFix® Remote Control version 9.1.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- BigFix® Remote Control V9.1.4 Administrators Guide
  This guide is for users who want to administer BigFix® Remote Control.
- BigFix® Remote Control V9.1.4 Console Users Guide
- BigFix® Remote Control V9.1.4 Controller Users Guide
- BigFix® Remote Control V9.1.4 Target Users Guide
- BigFix® Remote Control V9.1.4 On-demand Target Guide
  Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V9.1.4 Readme file

Installing the BigFix® Remote Control Target for macOS from the BigFix® console

You can use a Fixlet® in the BigFix® console to install the BigFix® Remote Control Target for macOS component. The deployment Fixlet® is available in the Remote Control site in the Systems Lifecycle domain.

About this task

Note: An option to select managed mode, which prompts for a server URL and a secure registration token, is not available because managed mode is not supported on the BigFix® Remote Control Target for macOS.

To install the BigFix® Remote Control Target for macOS target component, complete the following steps.

Procedure

Within the Systems Lifecycle domain, expand Remote Control configuration > Remote Control.
Expand the Deployment node.
Select macOS.
Select Deploy BigFix® Remote Control Target for macOS.
In the Task pane, review the description and follow the instructions in the Actions box to start the task.
In the Take Action pane on the Target tab, select the relevant option for determining the computers on which to deploy the BigFix® Remote Control Target for macOS component.
Click OK.
The summary screen shows the progress of the task and the status is set to Complete when it is finished.