Install broker support
Broker support must be installed on the computers that connect the controller to the target computer when the target computer is not directly accessible by the controller and the connection is made across the internet.
BigFix® Remote Control provides two ways to install the broker support. If you have access to the BigFix® console, use the deployment fixlets to deploy the broker support. For more information, see the BigFix® Remote Control Console User's Guide. Alternatively use the BigFix® Remote Control broker installation files.