Configuring the user acceptance window

About this task

When user acceptance is enabled for remote control sessions, an acceptance window is displayed on the target system when the session is requested. The target user can use this window to accept or refuse the session. This window is displayed with standard text that is included with the product. You can also configure this text by using the Configure session dialog feature to change the content of the user acceptance window to your own requirements. You can display a specific icon, set a default locale, and create a specific customization for selected locales to change the window title, and display customized text if required. For each of the locales that are listed in the Configure Target session acceptance dialog utility there is a set of translated standard text messages. However, if you create a customized locale, the text that is displayed is determined by which type of text is defined, as shown in the following table.
Table 1. Determine the text that is displayed in the user acceptance window
Target locale - customized text is defined Default locale - customized text is defined Target locale - standard text is defined Resulting Text is:
√ √ √ Target locale - customized text
√ √ Default locale - customized text
√ Target locale - standard text
Standard US-English
Note: This process is applied to each of the customizable text options separately, that is the Title, Paragraph 1 and Paragraph 2. It is possible to display both custom and standard text. For example, select a locale to customize, type in customized text forParagraph 1 and Paragraph 2 and leave the window title field blank. The acceptance window, for a target that is configured for this locale, displays the standard window title and the customized Paragraph 1 and Paragraph 2 text.

To configure the session dialog, complete the following steps:

Procedure

  1. Select Admin > Configure session dialog.
  2. On the Configure Target session acceptance dialog window, enter the required information.

    General

    Select an existing icon
    Select an icon to be displayed in the acceptance window. The selected icon is previewed on the right. You can upload your own icon files by using the File Import feature. For more information, see Uploading user acceptance window icons.
    Hide mode selection
    Select this option to hide the session mode buttons on the user acceptance window. If you do not select this option, the session mode buttons are displayed on the user acceptance window. Not selected is the default value.
    Default locale
    Select the required default locale. The default locale indicates which language is displayed when there are no translations available for the current locale of the target system. For example, a target is configured for France, if a customized French translation is not available and English is selected as the default locale, English text is displayed. If you do not want to set a default locale, select No default locale.
    Customisations
    Shows the number of customized locales that are created and saved.
    Locale Customisation
    You can create multiple customizations. Select a locale, enter the required values and click Save.
    Locale
    Select the locale that you want to set customized options for.
    Load customisations
    Use the Load customizations options to populate the fields with already saved text or to clear the fields. Select the required option.

    Load built-in text

    Select this option to populate the fields with the standard text. You can also edit the text.
    Note: If you populate the fields with standard text and click Save , the text becomes the customized text for the selected locale.

    Load default customisations

    Select this option to populate the fields with the customized text that is saved for the default locale. You can also edit the text.

    Clear customisable fields

    Select this option to clear the fields.

    Title
    Enter the customized text that is to be displayed in the acceptance window title.
    Paragraph 1
    Enter the customized text that is to be displayed in the first paragraph of the acceptance window.

    This paragraph usually contains any legal text that is required.

    Paragraph 2
    Enter the customized text that is to be displayed in the second paragraph of the acceptance window.

    This paragraph usually contains any additional help text that is required.

  3. Click Save. Click Close to exit from the Configure Target session acceptance dialog window.
    Note:
    • If during the customization process you select a different locale, you have the following options:
      Save
      Click to save the options for the current locale.
      Don't Save
      Click to clear the text fields and keep the newly selected locale available.
      Cancel
      Click to return to the Configure Target session acceptance dialog window with the previous locale still selected.
    • If you leave the Title, Paragraph 1, or Paragraph 2 fields blank, no customized text is saved for that option.

Results

After you create and save customized options, if a remote control session with user acceptance enabled is requested, the user acceptance window is displayed on the target. The window displays the customized or standard text that is configured and saved for the target computers locale.