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BigFix Lifecycle
  1. Home icon
  2. Welcome
  3. Remote Control V9.1.4
  4. BigFix® Remote Control V9.1.4 Administrators Guide

    This guide is for users who want to administer BigFix® Remote Control.

  5. Configuration and troubleshooting options in the Admin menu
  6. Import data into the database
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  • BigFix Documentation Homepage
  • BigFix V9.5 Lifecycle Documentation

    Welcome to the BigFix Lifecycle documentation, where you can find information about how to install, maintain, and use BigFix Lifecycle.

  • BigFix Platform
  • BigFix Query
  • Lifecycle overview

    BigFix Lifecycle is single-agent, single-console technology that provides near real-time visibility into the state of endpoints.

  • Lifecycle guides in PDF format

    Following is a list of links to the BigFix Lifecycle user guides in PDF format:

  • Software Distribution
  • OS Deployment

    BigFix OS Deployment, which is part of the BigFix Lifecycle Management suite, provides a consolidated, comprehensive solution to quickly deploy new workstations and servers throughout a network from a single, centralized location. This solution saves time and money, enforces a standardized and approved image, and reduces risks associated with non-compliant or insecure configurations.

  • Remote Control V9.1.4
    • Release Notes V9.1.4 Fixpack 1

    • BigFix® Remote Control V9.1.4 Installation Guide

      By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.

    • BigFix® Remote Control V9.1.4 Administrators Guide

      This guide is for users who want to administer BigFix® Remote Control.

      • Set a secure environment

        Set a secure environment when you are using BigFix® Remote Control

      • Secure target registration

        To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can use tokens to authenticate the target.

      • Configure SAML 2.0 authentication on the server

        BigFix® Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the BigFix Remote Control server.

      • Access the server web interface.
      • Unlocking user accounts

        When a user account is locked, you can unlock the account by using the Unlock locked userid feature.

      • Manage targets and target groups
      • Manage users and user groups
      • Server session policies
      • How session policies are determined
      • Starting a managed session by using an installed controller

        When you start a managed session, you can configure the server to use an installed controller rather than using the Java™ Web Start method. Note that the Java Web Start plugin method is deprecated in Remote Control starting from Version 10.0.0 Update 8 (Build Number 0802). This feature makes starting a session faster and it removes any warning message windows that are displayed while the session is starting.

      • Manage permission sets for temporary access to targets
      • Requests for temporary access to targets
      • Generate custom reports
      • Manage the home page for a user or group
      • Adding tables and columns to queries
      • Configuration and troubleshooting options in the Admin menu
        • Editing the properties file
        • Use the LDAP wizard
        • Viewing the application log
        • Saving the application log for exporting
        • Import data into the database
        • Viewing the server status
        • Viewing the remote control gateways
        • Creating a remote control gateway
        • Resetting the Application
        • Configuring the user acceptance window
        • Uploading user acceptance window icons
        • Creating a set of permissions that can be applied to a group
        • Viewing the permissions sets
        • Creating a secure registration token.

          You can create a secure authentication token for secure target registration.

        • Viewing the list of secure registration tokens

          After you create secure registration tokens, you can view the list of tokens by using the List Secure Registration Tokens option.

        • Viewing the list of secure registration tokens

          After you create secure registration tokens, you can view the list of tokens by using the List Secure Registration Tokens option.

        • Use rules to define target membership
      • Ensure targets are registered correctly
      • Record the session on the target
      • Set up for exporting recordings
      • Audit log distribution
      • Access targets on different networks
      • Editing the properties files

        You can use the properties files in BigFix® Remote Control to customize your environment, configure LDAP, set debug options, and set controller and on-demand target properties. The files can be edited in the BigFix Remote Control Server UI.

      • Reduce the volume of target connections to the server
      • Broker configuration

        When you install broker support you can use the installed trc_broker.properties file to configure your environment for using the broker function.

      • Managing brokers

        After installing broker support you can register the broker machines in the BigFix® Remote Control server. When they have been registered you can view the list of brokers, edit the broker details and delete brokers that are no longer required.

      • Certificate management

        When using BigFix® Remote Control to facilitate remote control sessions across the internet, you can use certificates to address the authentication and verification required for ensuring secure connections between brokers and endpoints.

      • Migrating to a new certificate

        If your existing certificates are due to expire, you can create new certificates. Distribute the new certificates to the relevant endpoints so that they can continue to successfully establish remote control sessions through the broker.

      • Configuring the session connection code

        You can define the number of characters required and the timeout value, for the connection code used when starting a remote control session through a broker.

      • Target registration before a remote control session

        When you have targets that are on the internet or third-party networks and cannot register directly with the BigFix® Remote Control server you can configure server properties to allow the target to register with the server. When the target registers, you can start a remote control session with the target, by using a broker.

      • Configure target properties
      • Importing data from other sources
      • Database table and column descriptions
      • Troubleshooting and Help
      • Gateway sample scenarios
      • Properties for configuring logging activity

        Use properties to determine what type of information and how much is written to the broker, gateway, and target component log files.

    • BigFix® Remote Control V9.1.4 Console Users Guide
    • BigFix® Remote Control V9.1.4 Controller Users Guide
    • BigFix® Remote Control V9.1.4 Target Users Guide
    • BigFix® Remote Control V9.1.4 On-demand Target Guide

      Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.

    • Remote Control V9.1.4 Readme file
  • Power Management

    Use Power Management to control, monitor, and manage conservation policies in your deployment.

  • Server Automation

    Server Automation provides powerful automation. You can use it to sequence automation actions in steps across multiple endpoints.

  • Profile Management User's Guide

  • BigFix Remediate
  • BigFix MCM
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Import data into the database

You can use the Data Import option to import data into the BigFix® Remote Control database. For more information about this function, see Import data from csv files into the BigFix Remote Control database.

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