Database connection authorization failure

Symptom

A database connection authorization failure error is reported in the log files.

Causes

The database password might be invalid.

Solution

Change the password by running the following command from the IBM® BigFix® Remote Control installation directory:

Windows® systems.: [installdir]\tools\tdbpasswd.cmd userid password. Where installdir is the IBM BigFix Remote Control installation directory and userid and password are the database logon credentials.
UNIX based systems.: [installdir]/tools/tdbpasswd.sh userid password. Where installdir is the IBM BigFix Remote Control installation directory and userid and password are the database logon credentials.

Run the command to change the database password for the application. Restart the IBM BigFix Remote Control service after you run the command.