DB2 connection error when database options are verified

Symptom
DB2® database connection error reported during installation.
Causes
During the installation if you select DB2 as the database, the installer verifies the information that is given in the database options screen. The user ID, password, and port values are used to establish a connection to the database. If a connection is not successful, an error is reported. This error also contains the error reported by DB2.
Solution

This error can be reported for any of the following reasons.

  • Incorrect values are entered in the database options screen. Go back to the previous screen and verify the information.
  • There is no database instance present. If you are planning to use DB2, it must be installed before the IBM® BigFix® Remote Control server. A database instance must also be created.
  • Cannot connect to the remote database. If you are using a remote database, verify that you can ping the IP address of the remote system.