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BigFix Platform
  1. Home icon
  2. Welcome
  3. WebUI User's Guide

    Read this guide for an introduction to the WebUI tools, concepts, and terminology.

  4. Modern Client Management and BigFix Mobile

    This section guides you through BigFix Modern Client Management (MCM) and BigFix Mobile to understand the MCM concepts, terminologies, features, and functionality. You can find detailed instructions for managing the complete lifecycle of your MDM managed endpoints here.

  5. Smart Groups

    Smart groups are dynamic user groups created and managed based on Active Directory group, user attributes, and device attributes. The members of a smart group are defined dynamically in WebUI, rather than being manually defined by an administrator. You can target multiple devices using smart groups that a user or a device is subscribed to and you can manage apps, device access, group membership and so on.

  6. Manage Smart Groups

    Read this section to learn how to create, edit, or delete a smart group.

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  • BigFix Documentation Homepage
  • BigFix 11 Platform Documentation

    Welcome to the BigFix Platform documentation, where you can find information about how to install, maintain, and use BigFix.

  • Detailed system requirements

    The content of this page has moved to the HCL Support site. You will be redirected shortly. If the auto-redirect fails for some reason, use this link: https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0104120.

  • Platform guides in PDF format

    Following is a list of links to the BigFix Platform user guides in PDF format:

  • Common Criteria Certification

  • Getting Started

    Use this section to become familiar with BigFix infrastructure and key concepts necessary to understand how it works.

  • HTTPS across BigFix applications

    This topic describes how the SSL/HTTPS communication works in BigFix applications and links the tasks on how to configure it.

  • Installation Guide

    Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.

  • Configuration Guide

    Learn how to configure BigFix according to your needs.

  • Console Operator's Guide

    Learn how to work with the BigFix Console.

  • Asset Discovery User's Guide

    Learn how BigFix Asset Discovery works.

  • Web Reports Guide

    Learn how the Web Reports feature extends the power of BigFix.

  • BigFix Explorer Guide

    Learn how the BigFix Explorer feature extends the power of BigFix.

  • WebUI User's Guide

    Read this guide for an introduction to the WebUI tools, concepts, and terminology.

    • Welcome

      Welcome to BigFix WebUI. The WebUI delivers a powerful set of functions for BigFix operators. It simplifies BigFix workflows, speeds access to data, and improves flexibility, visibility, and performance.

    • Meet the WebUI

      Take a quick tour of the WebUI screens, controls, and workflow.

    • Get Started with Devices

      Use the Device screens to view and manage all the devices in your environment as determined by your permission levels. You can find specific devices, access device documents, select devices for deployment, generate and export device reports and do much more.

    • Get Started with Patch

      Use the Patch screens to list patches, find specific patches, and view detailed patch information including known issues, vulnerable devices, and deployments.

    • Get Started with Patch Policy

      A patch policy is a set of criteria that defines a patch list; that is, a collection of Fixlets that meet the patching criteria of a specific set of endpoints.

    • Get started with IVR

      Use the Insights for Vulnerability Remediation (IVR) application to view a list of all the vulnerabilities, remediate vulnerabilities and create customized IVR reports.

    • Get Started with Software

      A BigFix software package is the collection of Fixlets used to install software on a device. The package includes the installation files, the Fixlets that install them, and information about the package itself.

    • Get Started with Custom Content

      Use the Custom Content pages to view custom content, edit tasks, and view related information, including applicable devices and deployments.

    • Get Started with BigFix Query

      Use the BigFix Query feature to retrieve data from endpoints through a dedicated query channel, where the memory available on each Relay minimizes the impact to normal BigFix processing.

    • Take Action: The Deploy Sequence

      To deploy means to dispatch content such as applications, modules, updates, and patches to one or more endpoints. For example, by deploying a software, you install the software in the targeted endpoints. BigFix WebUI enables you to configure the content and the target devises to create a deployment and monitor the deployment status. The work flow including all the steps, processes, and activities that are required to create a deployment is collectively called as the Deploy Sequence.

    • Get Started with Deployments

      Use the Deployment views to monitor and verify completion of BigFix deployments.

    • Get Started with the Content App

      Use the Content App to work with Fixlets, tasks, and baselines on the BigFix sites. Search, filter, and deploy content using standard WebUI tools.

    • Get Started with Extensions Management Application

      BigFix Extension Management application provides you the possibility to extend WebUI features beyond what is delivered in the products that you are currently entitled to. You can address specific use cases that are not currently fulfilled by the product by adding ad-hoc extensions to WebUI.

    • Modern Client Management and BigFix Mobile

      This section guides you through BigFix Modern Client Management (MCM) and BigFix Mobile to understand the MCM concepts, terminologies, features, and functionality. You can find detailed instructions for managing the complete lifecycle of your MDM managed endpoints here.

      • Modern Client Management dashboard

        The MCM dashboard is the home page of the MCM application. It provides insights into every aspect of device management, device security, and device encryption of MDM managed devices.

      • MCM roles and permissions

        Use the WebUI Permissions service to take advantage of fine-grained control over permissions and preferences for users and groups of users in WebUI MDM.

      • Device inventory

        After the devices are enrolled to MDM successfully, the devices report to BigFix WebUI, and they are listed on the Devices page. You can use the Devices page in BigFix WebUI to view the list of all devices (as determined by permission levels). The devices list shows all the devices in the BigFix environment including the devices managed by MCM.

      • Health Check

        As a Master Operator, use the Health Check page in the MCM application to monitor the health of your MCM deployments.

      • Select target devices

        You can easily filter and select a specific group of target devices that meet your conditions for carrying out MCM commands using the WebUI. These commands include tasks such as installing and updating components; deploying actions, policies, policy groups, and more.

      • Install and manage MCM and BigFix Mobile components - On-premises only

        MDM on-premises requires you to perform one-time MDM Server setup. You must have the required hardware and software set up prior to deploying MDM on-premises. Set up your environment through BigFix WebUI.

      • Install and manage ODJ service

        Offline Domain Join (ODJ) service is an "Add-on" service and is installed through WebUI after completing the initial MDM server installation.

      • Configuring BigFix MCM and BigFix Mobile

        After the MCM components are set up, there are additional configuration options available to enable features like Bulk Enrollment for Windows, DEP policies for macOS, or prestage installers for Windows and MacOS MDM endpoints.

      • Smart Groups

        Smart groups are dynamic user groups created and managed based on Active Directory group, user attributes, and device attributes. The members of a smart group are defined dynamically in WebUI, rather than being manually defined by an administrator. You can target multiple devices using smart groups that a user or a device is subscribed to and you can manage apps, device access, group membership and so on.

        • Define Groups

          You can add a subset of user groups from the Active Directory in WebUI. The groups added here can be associated to Smart Groups. so that you can target devices by the defined group names.

        • Define Attributes

          You can define attributes in WebUI, so that you can include them in target devices by the defined attributes.

        • Manage Smart Groups

          Read this section to learn how to create, edit, or delete a smart group.

          • Create Smart Group

            Read this topic to learn how to create a smart group.

          • Edit smart group

            Read this section to learn how to edit and modify a smart group that you have already created.

          • Delete smart group

            Read this section to learn how to delete a smart group.

      • Enroll devices

        You must enroll your devices to BigFix MCM to get them listed in WebUI and manage them through MDM.

      • Manage applications

        You can configure the MCM server to install the BigFix agent and other applications on , Windows, macOS, Android, and Apple mobile devices during enrollment or after the devices have been enrolled with MCM.

      • Manage devices

        After the devices are enrolled to MDM successfully, the devices report to BigFix WebUI, and they are listed on the Devices page. Use the MCM application in the WebUI to view, manage, and control these MCM and BigFix Mobile devices.

      • Manage policies

        You can create and manage policies specific to Windows, Apple (macOS/iOS/iPadOS), and Android devices through BigFix WebUI.

      • Deploy MCM actions

        With MCM and BigFix Mobile, you can perform the following MDM-specific actions:

      • Unenroll devices

        After unenrolling from MDM, you can no longer manage the device through BigFix MCM. MDM policies become ineffective on the unenrolled devices.

    • Extending BigFix management capabilities

      BigFix 11 delivers a few significant new functions for enhancing the visibility and management of devices on your network regardless of whether the devices are physical or virtual.

    • Support

      For more information about this product, see the following resources:

    • Notices
  • WebUI Administration Guide

    Read this guide for information about installing and administering the WebUI.

  • BigFix UI User's Guide

    Read this guide for an introduction to the BigFix UI tools, concepts, and terminology.

  • BigFix UI Administration Guide

    Read this guide for information about installing and administering the BigFix UI

  • Glossary

    This glossary provides terms and definitions for the BigFix software and products.

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Manage Smart Groups

Read this section to learn how to create, edit, or delete a smart group.

  • Create Smart Group
  • Edit Smart Group
  • Delete Smart Group
  • Create Smart Group
    Read this topic to learn how to create a smart group.
  • Edit Smart Group
    Read this section to learn how to edit and modify a smart group that you have already created.
  • Delete Smart Group
    Read this section to learn how to delete a smart group.
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