Welcome
Administrator Guide
Read this guide to learn about enrolling, administering, and troubleshooting endpoints through BigFix MCM and BigFix Mobile.
BigFix MCM and Mobile Known Limitations
This topic lists known limitations and restrictions in BigFix Modern Client Management (MCM) and BigFix Mobile for each version. Use this to understand feature gaps, known issues, or unsupported configurations relevant to your environment.

BigFix Documentation Homepage
Modern Client Management and BigFix Mobile
Welcome to the Modern Client Management and BigFix Mobile documentation, where you can find information about how to install, maintain, and use Modern Client Management and BigFix Mobile.
BigFix Mobile and MCM Overview
Discover how BigFix Mobile and Modern Client Management (MCM) extend unified endpoint management to mobile devices and modern OS platforms like iOS, Android, and Windows 10+, all from a single console.
Guides in PDF format
This section contains links to PDF versions of all the MCM and BigFix Mobile manuals.
Installing and Configuring BigFix Mobile and MCM
Read this guide to learn about the requirements and available installation scenarios to ensure that the deployment of BigFix MCM and BigFix Mobile goes smoothly in your environment.
Quick Start
This quick start guide gets you up and running with your BigFix MCM and BigFix Mobile solution. It helps you secure, configure, and manage your mobile devices quickly and efficiently.
User Guide
Administrator Guide
Read this guide to learn about enrolling, administering, and troubleshooting endpoints through BigFix MCM and BigFix Mobile.
- Modern Client Management and BigFix Mobile
  This guide is intended for HCL BigFix Master Operators (MO) and those who administer BigFix deployments. If you are looking for information about using Modern Client Management (MCM) and BigFix Mobile, see the WebUI User's Guide.
- BigFix MCM
  Read this section to learn enrolling and managing Windows and macOS desktop and laptop devices.
- BigFix Mobile
  BigFix Mobilesimplifies the management and security of Android, iOS, and iPadOS devices, enabling IT admins to seamlessly enroll, configure, and monitor mobile devices, ensuring compliance and protection of corporate data.
- SCEP Certificate-based authentication
  BigFix MCM supports certificate-based authentication through Simple Certificate Enrollment Protocol (SCEP). SCEP is the fastest and most secure way to provision certificates to all your MCM-managed devices. With SCEP, IT Admins can automate issuing certificates to the endpoints to provide access to corporate Wi-Fi, VPN, and secure e-mail through encryption.
- SAML-authenticated enrolment flow
  When you configure SAML as the authentication method, when a user hits the enrollment URL and click Enroll, the user is first authenticated via the identity provider before proceeding with the enrollment process.
- Application management
  App Management in BigFix Mobile and MCM provides a centralized way to distribute, update, and control applications across multiple device platforms. Administrators can deploy both public store apps and internal corporate apps, enforce policies, and secure company data while simplifying the app lifecycle for end users.
- Email configuration management
  With BigFix MCM and BigFix Mobile, you have the ability to install and set up email application that can connect to your email system. This allows users to easily connect, verify their identity, and synchronize their work email accounts on their devices.
- VPN management
  BigFix MCM and BigFix Mobile enable organizations to manage and configure Virtual Private Network (VPN) settings on enrolled Android, Apple, and Windows devices, ensuring secure remote access to corporate networks.
- Wi-Fi configuration management
  BigFix MCM and BigFix Mobile offer WiFi configuration management, where administrators can control and configure the wireless network settings on MCM-enrolled devices. This helps organizations to maintain a secure and reliable wireless network infrastructure while providing flexibility for users to connect to authorized networks.
- BigFix MCM and Mobile Known Limitations
  This topic lists known limitations and restrictions in BigFix Modern Client Management (MCM) and BigFix Mobile for each version. Use this to understand feature gaps, known issues, or unsupported configurations relevant to your environment.
- Troubleshooting
  This section is intended to help you solve problems that might occur when installing BigFix MCM and BigFix Mobile.
- Frequently Asked Questions
  Read this section for commonly asked questions and their answers to manage the MCM deployments better.
Glossary
This glossary provides terms and definitions for the BigFix software and products.

Known Limitations of BigFix MCM and BigFix Mobile

This topic lists known limitations and restrictions in BigFix Modern Client Management (MCM) and BigFix Mobile for each version. Use this to understand feature gaps, known issues, or unsupported configurations relevant to your environment.

MCM v3.3 known limitations

"Allow Simple Passcodes" Not Disabled When Unchecked in Passcode Policy

"Allow Simple Passcodes" setting in the standard Passcode Policy is not correctly disabled when the checkbox is left unchecked. This occurs because the policy payload does not explicitly send a false value unless it is explicitly set.

A fix is planned for an upcoming release (MCM 3.4), where this behavior will be addressed to ensure the policy correctly enforces the intended configuration. For workaround, read "Allow Simple Passcodes" remains enabled on iOS devices.

MCM v3.0 known limitations

Device Ownership attribute limitations for enrolments

In BigFix MCM v3.0, while creating Smart Groups, consider the following recommendations:

Pre enrollment: Do not use "Device Ownership" as a Device Attribute rule.
Post enrollment: If you want to use "Device Ownership" as a Device Attribute rule, use the values "Personally Owned" or "Institutionally Owned" (case sensitive) and deploy the policies and Policy Groups directly to a Smart Group.