Handle a request for temporary access to targets

When a user creates a request for temporary access to target systems, an email is sent to the administrator or a group of administrators to inform them of the request.

Display the Outstanding requests list to view this new request and determine its outcome by using one of the following actions

• Grant
• Deny
• Delete

When a request is submitted, the recipient of the email is determined by property values in the trc.properties file. You can create a user group and assign to it, the specific users with admin authority who can receive the email. The property trc.ticket.admin must be set to the user group name that you create. If this property is not assigned a value, it is the admin user whose email address is set in the email.admin property that receives the email. For more information about editing the properties files, see Editing the properties files.