System requirements

Learn more about the prerequisites and system requirements for the BigFix IVR Retriever service.

Software requirements

Software requirements
BigFix component requirements
  • BigFix WebUI IVR App (v15) (minimum)
Prerequisites

  • MSSQL 2019 or MSSQL 2022
Operating system
  • Microsoft Windows 2016
  • Microsoft Windows 2019 
  • Microsoft Windows 2022
Supported BigFix versions
  • Windows-based BigFix Server, v10 or higher version
    Note: The BigFix IVR Retriever service does not currently support non-Windows-based BigFix Server environments.
BigFix License Requirements

  • BigFix Remediate

  • BigFix Lifecycle

  • BigFix Compliance

  • BigFix Workspace / Workspace

  • BigFix Enterprise / Enterprise+
Supported vulnerability management platforms
  • Tenable Vulnerability Management (formerly known as Tenable.IO)
    Note: It is required to use the administrator user role within Tenable to enable the generation of API keys that are used by IVR to maintain the interface with Tenable.
  • Tenable assets that will be correlated with their BigFix computer id must be applicable for any of these Tenable Plugin ids:

    55817 - HCL BigFix Client Installed (Windows)

    159575 - HCL BigFix Client Installed (Linux)

    159628 - HCL BigFix Client Installed (macOS)
Network requirements

BES IVR Retriever Service:

  • Inbound on port 9011 by default

  • Inbound on port 8099 during the setup process

  • Listens internally on localhost for these ports 9012, 9013, 9014, 9015 by default

  • Connectivity to Tenable Vulnerability Management API Server URL (outbound via port 443 by default)

  • Connectivity to SQL database (outbound via port 1433 by default)

  • BigFix Server (outbound via port 52311 by default)

  • BigFix WebUI Server (outbound via port 443 by default)

    Note: Note: All network ports are TCP and can differ from the default implementation.
System limitations
  • Only one source of vulnerability data for ingestion is supported

Hardware requirements

Hardware requirements
CPU Minimum 2 cores (recommended 4 cores)
RAM In addition to the host OS requirements:
  • 2GB per 20K endpoints
Disk space With default settings, expect this sizing:
  • 4GB per 20K endpoints
Execution Time The overall run time of data synchronization and processing depends on:
  • CPU Speed
  • Number of findings
  • Number of assets
  • Number of patch sites loaded within the BFE environment
  • API latency
  • Conflicting workloads on the IVR machine