Welcome
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
BigFix Insights for Vulnerability Remediation (IVR)
Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
BigFix Insights for Vulnerability Remediation (IVR) v. 4.0.0
This module provides comprehensive guidance on the installation, maintenance, and operation of the IVR v.4.0.0 service. It includes a detailed summary of the entire end-to-end workflow for using IVR v.4.0.0.
System requirements
Learn more about the prerequisites and system requirements for the BigFix IVR Retriever service.

BigFix Documentation Homepage
BigFix Integrations Documentation (IVR, ServiceNow)
Welcome to the BigFix Integrations documentation, where you can find information about how to install, implement, maintain, and use the various BigFix integration solutions.
Detailed system requirements
This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
BigFix Integrations Guides in PDF format
This section contains links to the BigFix Integrations user guides in PDF format.
BigFix Platform
All the BigFix applications run on top of the BigFix platform.
Quick Start Guides
Use this guide to find information you need to deploy, set up and configure the solution.
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
- ServiceNow Data Flow
  This module provides an overview and features of BigFix ServiceNow Data Flow.
- BigFix Insights for Vulnerability Remediation (IVR)
  Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
  - BigFix Insights for Vulnerability Remediation (IVR) v. 4.0.0
    This module provides comprehensive guidance on the installation, maintenance, and operation of the IVR v.4.0.0 service. It includes a detailed summary of the entire end-to-end workflow for using IVR v.4.0.0.
    - Product overview
      This module provides comprehensive guidance on the installation, maintenance, and operation of the IVR v.4.0.0 service. It includes a detailed summary of the entire end-to-end workflow for using IVR v.4.0.0.
    - System requirements
      Learn more about the prerequisites and system requirements for the BigFix IVR Retriever service.
    - IVR4 Fixlets
      Learn more about available Fixlets and tasks for BigFix Insights for Vulnerability Remediation v.4.0.0.
    - IVR4 setup process
      This section provides information on setting up the IVR4.
    - Setting up IVR v.4.0.0 app
      This section provides information on setting up the IVR application, remediation from the main vulnerability list page, remediation from the Vulnerability page, and exporting the vulnerability list.
    - IVR on-prem reset
      If you need to restart the configuration setup from scratch, use the reset option.
    - Configuration settings for IVR on-prem
      Below are configurations for the IVR v.4.0.0 on-prem application. If you want to change any of them, stop the application, modify the configuration settings and then start the application.
    - IVR v.4.0.0 logs
      This section provides information about the IVR v.4.0.0 logs.
    - Release notes
      The release notes outline the features, updates and patches that are included in each version of BigFix Insights for Vulnerability Remediation v.4.0.0, including the latest application updates.
    - Known limitations
      Refer to the below list of limitations in IVR v.4.0.0:
  - BigFix Insights for Vulnerability Remediation (IVR)
    Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
Schemas
The tables in this section provide detailed information about the BigFix 10 Integrations schema.

System requirements

Learn more about the prerequisites and system requirements for the BigFix IVR Retriever service.

Software requirements


Software requirements
BigFix component requirements	BigFix WebUI IVR App (v15) (minimum)
Prerequisites	MSSQL 2019 or MSSQL 2022
Operating system	Microsoft Windows 2016 Microsoft Windows 2019  Microsoft Windows 2022
Supported BigFix versions	Windows-based BigFix Server, v10 or higher version Note: The BigFix IVR Retriever service does not currently support non-Windows-based BigFix Server environments.
BigFix License Requirements	BigFix Remediate BigFix Lifecycle BigFix Compliance BigFix Workspace / Workspace BigFix Enterprise / Enterprise+
Supported vulnerability management platforms	Tenable Vulnerability Management (formerly known as Tenable.IO) Note: It is required to use the administrator user role within Tenable to enable the generation of API keys that are used by IVR to maintain the interface with Tenable.
Network requirements	Connectivity to Tenable Vulnerability Management API Server URL (port 443 by default) Connectivity to SQL database (port 1433 by default) BigFix Server (port 52311 by default) BigFix WebUI Server (port 443 by default) BES IVR Retriever Service (listens externally on port 9011 by default) BES IVR Retriever Service (listens internally on localhost on these ports 90)
System limitations

Hardware requirements


Hardware requirements
CPU	Minimum 2 cores (recommended 4 cores)
RAM	In addition to the host OS requirements: 2GB per 20K endpoints
Disk space	With default settings, expect this sizing: 4GB per 20K endpoints
Execution Time	The overall run time of data synchronization and processing depends on: CPU Speed Number of findings Number of assets Number of patch sites loaded within the BFE environment API latency Conflicting workloads on the IVR machine