Welcome
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
BigFix Insights for Vulnerability Remediation (IVR)
Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
BigFix Insights for Vulnerability Remediation (IVR) v. 4.0.0
This module provides comprehensive guidance on the installation, maintenance, and operation of the IVR v.4.0.0 service. It includes a detailed summary of the entire end-to-end workflow for using IVR v.4.0.0.
IVR v.4.0.0 logs
This section provides information about the IVR v.4.0.0 logs.

BigFix Documentation Homepage
BigFix Integrations Documentation (IVR, ServiceNow)
Welcome to the BigFix Integrations documentation, where you can find information about how to install, implement, maintain, and use the various BigFix integration solutions.
Detailed system requirements
This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
BigFix Integrations Guides in PDF format
This section contains links to the BigFix Integrations user guides in PDF format.
BigFix Platform
All the BigFix applications run on top of the BigFix platform.
Quick Start Guides
Use this guide to find information you need to deploy, set up and configure the solution.
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
- ServiceNow Data Flow
  This module provides an overview and features of BigFix ServiceNow Data Flow.
- BigFix Insights for Vulnerability Remediation (IVR)
  Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
  - BigFix Insights for Vulnerability Remediation (IVR) v. 4.0.0
    This module provides comprehensive guidance on the installation, maintenance, and operation of the IVR v.4.0.0 service. It includes a detailed summary of the entire end-to-end workflow for using IVR v.4.0.0.
    - Product overview
      This module provides comprehensive guidance on the installation, maintenance, and operation of the IVR v.4.0.0 service. It includes a detailed summary of the entire end-to-end workflow for using IVR v.4.0.0.
    - System requirements
      Learn more about the prerequisites and system requirements for the BigFix IVR Retriever service.
    - IVR4 Fixlets
      Learn more about available Fixlets and tasks for BigFix Insights for Vulnerability Remediation v.4.0.0.
    - IVR4 setup process
      This section provides information on setting up the IVR4.
    - Setting up IVR v.4.0.0 app
      This section provides information on setting up the IVR application, remediation from the main vulnerability list page, remediation from the Vulnerability page, and exporting the vulnerability list.
    - IVR on-prem reset
      If you need to restart the configuration setup from scratch, use the reset option.
    - Configuration settings for IVR on-prem
      Below are configurations for the IVR v.4.0.0 on-prem application. If you want to change any of them, stop the application, modify the configuration settings and then start the application.
    - IVR v.4.0.0 logs
      This section provides information about the IVR v.4.0.0 logs.
    - Release notes
      The release notes outline the features, updates and patches that are included in each version of BigFix Insights for Vulnerability Remediation v.4.0.0, including the latest application updates.
    - Known limitations
      Refer to the below list of limitations in IVR v.4.0.0:
  - BigFix Insights for Vulnerability Remediation (IVR)
    Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
Schemas
The tables in this section provide detailed information about the BigFix 10 Integrations schema.

IVR v.4.0.0 logs

This section provides information about the IVR v.4.0.0 logs.

Logs can be found in the C:\Program Files (x86)\BigFix Enterprise\BESIvrRetriever\data\logs location.

AppConfig.log

It contains information about Application configs and settings that are used at runtime for the last run. It also gets updated whenever the user modifies the AppConfig.yaml file settings while the application is running.

ivrn.log

It is the main log file where it shows what is happening in the application. Initially Debug (Verbose) logging will be in off state. If the user set the LogVerbose to true in the Settings section of AppConfig.yaml file, then the Debug logs will be enabled.

Here once the file reaches its maximum size limit (which is specified in AppConfig.yaml file) log rotation will happen, that means a date and time will be attached to ivrn.log file and a new ivrn.log file will get started filling.