License troubleshooting
About this task
In order to use HCL AppScan Standard for scanning your site you must have a valid license. If AppScan does not accept your license, try the following steps.
Procedure
- Verify that the license has not expired.
- Floating licenses only: Check that the licenses assigned to the server are not all currently in use.
- Floating licenses only: Make sure that the license server (and for a local license server also the port), is reachable and not blocked by a firewall or proxy.
-
Node-locked licenses only: Try downloading and installing the license file again.
Note: For example, if the original license file was downloaded more than a week ago and not installed, it will have become invalid.
- Node-locked licenses only: Verify that the ID entered in Flexnet when the Device was created matches the one shown in the license dialog (see Set up a node-locked license).