Driving custom variables and centralized notifications with tags
Simplify your communication workflows with tags, customizable metadata that transforms generic events into rich, context-aware notification triggers.
By using tags, create custom metadata points that the system references and automatically resolves at runtime based on a predefined hierarchy.
| Dynamic notification routing: A universal notification workflow reads the tags from each event and automatically routes alerts to the correct recipient, based on the context you set. |
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Custom variable tagging: By attaching custom tags to folders, workflows, or tasks, you can inject context-specific data exactly where it is needed. With our hierarchical override logic, the system intelligently prioritizes the most specific data points. |
| Targeted suppressions and actions: Use tags as conditional logic within your workflows, or tasks to avoid overloading them with complex rules. This approach suppresses alerts for non-critical statuses or triggers unique actions only when specific tags are present. |
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For more information, see Tags.