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Mobile Applications Userʼs Guide
Self-Service Dashboards
Mobile user tasks
Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in an HCL Workload Automation environment.Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in a Workload Automation on Cloud environment.
Monitoring workstation status
You can use the results displayed in the dashboard to drill down to more detailed information and perform some recovery actions.

Mobile Applications Userʼs Guide
- Running HCL Workload Automation from a mobile device
  Use your mobile device to easily and quickly interact with your HCL Workload Automation environment.
- Self-Service Catalog
  Self-Service Catalog is a solution to automate routine business tasks and run them from mobile devices without having to install and learn about the whole HCL Workload Automation product.
- Self-Service Dashboards
  - Overview
    With the Self-Service Dashboards app, you can use your mobile device to define one or more dashboards to monitor subsets of jobs and workstations.
  - Accessing and exiting Self-Service Dashboards
    You can use your mobile device to define and monitor dashboards containing the results of queries on jobs and workstations in your HCL Workload Automation environment.
  - Administrative tasks
    Administrative tasks required to work with the Self-Service Dashboards app.
  - Mobile user tasks
    Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in an HCL Workload Automation environment.Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in a Workload Automation on Cloud environment.
    - Defining a new dashboard
      Defining a new dashboard means defining filter criteria for a subset of jobs, workstations, or both, in your environment, that you want to monitor from a mobile device or computer connected to a web browser. The filtered results are displayed in a dashboard from which you can drill down and continue to filter to retrieve more targeted results.
    - Viewing dashboard results
      You can use your mobile device to display a dashboard of results. The results can be filtered further to monitor more targeted results, view details about the results, and perform recovery actions.
    - Monitor job status and details
      You can use the results displayed in the dashboard to drill down to more detailed information about the results and perform some recovery actions. You can also send the details of a job or workstation to an email recipient. For jobs, the email includes a link to download the job log if available.
    - Monitoring workstation status
      You can use the results displayed in the dashboard to drill down to more detailed information and perform some recovery actions.
    - Performing recovery actions on jobs
      Monitor the status of your jobs using the Self-Service Dashboards app and perform recovery actions from your mobile device.
    - Performing recovery actions on workstations
      Monitor the status of your workstations using the Self-Service Dashboards app and perform recovery actions from your mobile device.
    - Personalizing UI labels
      HCL Workload Automation provides the capability to customize user interface labels.

Monitoring workstation status

You can use the results displayed in the dashboard to drill down to more detailed information and perform some recovery actions.

Before you begin

From the dashboard view displaying the results of the query defined for the dashboard, you can drill down to display more detailed information. In general, the dashboard results display the number of available and unavailable workstations for the engines defined for the dashboard. For these workstations, you can view details about each individual workstation such as: the workstation name, internal status, the type of agent workstation, and the link status, to name a few.

About this task

To view the workstation details for an unavailable workstation:

Procedure

From the dashboard containing the results of the monitoring service, scroll down to view the breakdown of workstations by status and tap the workstations in the Unavailable state.
A list of workstations in the unavailable state are displayed. You can search for a specific workstation name by entering a keyword in the Search field, or scroll to locate a workstation.
Tap the workstation for which you want to display further details.

Results

Details about the workstation are displayed and a set of actions you can perform on the workstation are available at the end of the list.

What to do next

You can select to perform an action on the workstation, as well as send the details about the workstation to a recipient by email. See Performing recovery actions on workstations.

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