System Requirements and Compatibility

Supported Components and Compatibility

Component Version / Platform
Oracle Database 19c+, 21c
Microsoft SQL Server 2019, 2022
Snowflake Cloud(current)
Airflow 2.x / 3.x compatible
Python 3.10+
Infrastructure On premises / Customer DC
Source System Unica (initial)

For more information, see Recommended Software Environments and Minimum System Requirements.

Browser Compatibility Advisory

Recent Chrome and Edge security updates (Origin-keyed Agent Clusters by default) may affect Unica application behavior. If UI issues or unexpected logout occur, refer to Knowledge Base article KB0107185 at https://support.hcltechsw.com/csm.

Data Product Components Included

  • Enterprise data structures for retail banking and marketing domains.
  • Customer, account, product, transaction, campaign, flowchart, offer, contact, response entities.
  • Integration and analytical layers for MaxAI.
  • Oracle, SQL Server, and Snowflakem DDLs and deployment specifications.
  • Airflow pipeline templates for ingestion and integration.
  • Technical and data documentation.

Security, Compliance, and Governance

  • RBAC-based access to all schemas.
  • PII classifications retained as provided by upstream systems.
  • Consent and preference attributes supported where supplied.
  • Governance components (CDEs, quality rules, lineage UI) will expand in future releases.

Performance Summary

  • Partition-optimized structures for analytical workloads.
  • T+1 ingestion meets expected banking-scale volumes.
  • Airflow parallelization reduces load window durations.
  • ETL design enables consistent and predictable refresh behavior.

Migration and Backward Compatibility

  • No backward compatibility is required or guaranteed.
  • Existing data marts remain as-is; consumers are encouraged to migrate gradually.
  • Mapping assistance can be provided upon request.

Where to find documentation

You can find the documentation here.