Welcome
User Guide
MaxAI Session Insights
MaxAI also integrates with HCL Discover. MaxAI Session Insights provides AI-driven contextual insights and actionable-analysis based on the selected session.

HCL MaxAI Documentation
Release Notes
Deployment Guide
Administrator Guide
User Guide
- An Introduction to MaxAI
  MaxAI is an AI-driven offering introduced in 25.1.0 version of HCL Unica+. It is a part of the HCL Unica+ marketing platform.
- MaxAI Assistant
  MaxAI Assistant helps in real-time decisions and optimizations.
- MaxAI Content Generation
  MaxAI Content Generation enables a Marketer to effortlessly optimize the content of their emails in Unica Deliver and Rich Text Fields during Offer creation or Offer modification in Centralized Offer Management. With intelligent AI-driven suggestions, marketers can instantly refine their messaging for better clarity, tone, and impact ensuring that the core message resonates with their audience.
- MaxAI Email Scoring and Insights
  MaxAI Email Scoring and Insights enables a Marketer to improve their email content by scoring it based on various marketing-related parameters. With intelligent AI-driven suggestions, marketers can refine their email communication to make it a professional and high-impact marketing communication. This feature is applicable only for Unica Deliver.
- MaxAI Journey Insights
  Access actionable insights for Unica Journey. In just a few clicks, marketers can move from observation to action.
- MaxAI Reporting Insights
  MaxAI Reporting Insights provides AI-driven insights for contextual and actionable-analysis based on the selected chart or report. With the analysis, you can continue to the chat with the AI in MaxAI assistant, ask follow-up questions to receive appropriate responses enabling seamless exploration of trends, detection of anomalies, and data-driven recommendations.
- MaxAI Session Insights
  MaxAI also integrates with HCL Discover. MaxAI Session Insights provides AI-driven contextual insights and actionable-analysis based on the selected session.
- Appendix

MaxAI Session Insights

MaxAI also integrates with HCL Discover. MaxAI Session Insights provides AI-driven contextual insights and actionable-analysis based on the selected session.

Accessing and Using MaxAI Session Insights

To use MaxAI Session Insights in HCL Discover, complete the following steps:

Access the HCL Discover Portal and log in using your credentials.
Navigate to All Sessions Search, Active Sessions Search, or Completed Sessions Search.
Access Sessions List.
In the Actions column, you will see a star-like icon. Click the star-like icon.
The MaxAI Insights dialog opens and shows the AI-generated insights for the session.

You can also view Session Insights by performing the following steps:

Navigate to All Sessions Search, Active Sessions Search, or Completed Sessions Search.
Access Sessions List.
In the Actions column, you will see a play-button icon. Click the play-button icon.
The Replay Session dialog opens. Click either the Event Based button or the Advanced button.
In the page that opens, click Session Insights to view AI-generated insights for the session.