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HCL Interact Upgrade Guide
Use the upgrade roadmap to quickly find the information that you need for upgrading Interact.
Upgrading Interact
You can upgrade Interact by overwriting your existing Interact installation. If you cannot upgrade your current version of Interact directly, you must install Interact in a new location.
Backing up the Interact runtime environment
Before you upgrade Interact, back up all the files, system table database, and configuration settings that are used by the Interact runtime environment to prevent loss of data and configuration settings.

Backing up the Interact runtime environment

Before you upgrade Interact, back up all the files, system table database, and configuration settings that are used by the Interact runtime environment to prevent loss of data and configuration settings.

About this task

Note: You must back up only one Interact runtime server per server group.

If your Interact runtime environment installation requires any of the configuration settings from your old Interact version in addition to the new (default) settings in the new version, use the configTool utility to export the old Interact configuration parameters. Specify a different file name for the exported.xml file and note the location where you save it.