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Troubleshooting, known limitations, and restrictions
This section provides helpful troubleshooting tips, known limitations, and restrictions.
Known limitations and restrictions
This topic leads to known restrictions and limitations for HCL Traveler by device type.
HTMO Known limitations
This section describes known limitations in the current release and provides workarounds if available.

Troubleshooting, known limitations, and restrictions
This section provides helpful troubleshooting tips, known limitations, and restrictions.
- Troubleshooting tips
  This topic leads to troubleshooting tips for the HCL Traveler and the devices that are used with it.
- Known limitations and restrictions
  This topic leads to known restrictions and limitations for HCL Traveler by device type.
  - General limitations
    This topic describes general limitations that apply to all HCL Traveler devices.
  - Apple limitations and restrictions
    This topic describes known Apple device restrictions and limitations with HCL Traveler.
  - Known bugs with Apple devices and HCL Traveler
    There are known issues using Apple devices with HCL Traveler that have been reported to Apple support.
  - Android limitations and restrictions
    This topic describes known Android device restrictions and limitations with HCL Traveler.
  - BlackBerry 10 limitations and restrictions
    This topic describes known BlackBerry device restrictions and limitations with HCL Traveler.
  - Windows™ Phone limitations and restrictions
    This topic describes known Windows™ Phone device restrictions and limitations with HCL Traveler.
  - Windows™ tablet limitations and restrictions
    This topic describes known Windows™ RT and Windows Pro device restrictions and limitations with HCL Traveler.
  - HCL Verse for Apple devices known limitations and restrictions
    This topic describes known restrictions and limitations with HCL Verse on Apple devices.
  - Server limitations and restrictions
    This topic describes known restrictions and limitations with HCL Traveler server that are not specific to individual devices.
  - HTMO Known limitations
    This section describes known limitations in the current release and provides workarounds if available.
    - Features and limitations (HTMO administration)
      The following tables call out notable features and feature limitations in the current release of HCL Traveler for Microsoft™ Outlook. HCL Traveler for Microsoft Outlook add-in includes functionality beyond what Microsoft Outlook offers natively.
    - Mail limitations
      The following table describes mail limitations.
    - Calendar limitations
      The following table describes the calendar limitations.
    - Contacts limitations
      The following table describes Contacts limitations.
    - Directory limitations
      The following table describes directory limitations.
    - Folder limitations
      The following table describes folder limitations.
    - Other limitations
      The following table describes other limitations.
- Gathering log files for support
  This section contains related HCL Traveler links. It also contains instructions on gathering log files to assist HCL Traveler Support in helping you resolve server and device problems.
- More information and requesting HCL support
  This topic contains links to HCL Traveler information, resources, and support.

HTMO Known limitations

This section describes known limitations in the current release and provides workarounds if available.