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Mail
You can send and answer email, create signatures, and customize the look of your Inbox. You can also do things, like cancel an email sent by mistake or set up out of office notifications.
Keeping your Inbox clean
You can manage junk mail, mail quotas, and meeting notices, to keep your Inbox cleaner.
How do I control spam and other junk mail?
Generally, your administrator will manage junk mail for you. However, if junk mail is still a problem, you can control it in a few different ways.

Mail
You can send and answer email, create signatures, and customize the look of your Inbox. You can also do things, like cancel an email sent by mistake or set up out of office notifications.
- Getting started with Mail
  You can send, receive, and organize emails, and more.
- Mail quick reference
  This quick reference includes a screen image, which explains the basics in Mail, as well as tables that list other commonly-used tasks and shortcuts.
- Personalizing your Mail settings
  You can change mail preferences to personalize your mail experience.
- Keeping your Inbox clean
  You can manage junk mail, mail quotas, and meeting notices, to keep your Inbox cleaner.
  - How do I control spam and other junk mail?
    Generally, your administrator will manage junk mail for you. However, if junk mail is still a problem, you can control it in a few different ways.
  - What do I do if I go over my mail quota?
    If your administrator has set a quota for the size of your mail, and your mail application becomes larger than the limit, you will start to see warning messages that you are over quota. In addition, new mail arriving for you may be delayed, and you will not be able to save sent mail.
  - How do I reduce the number of meeting-related notices in my Inbox?
    To keep your Inbox cleaner, you can have Notes® respond to meeting invitations for you automatically, prevent invitee responses from coming to your Inbox, prevent all meeting invitations from coming to your Inbox, or remove meeting notices automatically after you respond to them.
- Mail access and delegation
  You can let others view or edit your mail, or open other people's mail if they have given you access.
- Other things you can do with Mail
  You can do more things with Mail, such as color-code messages in your Inbox or set up Out-of-Office notifications.
- Troubleshooting Mail
  You can get help solving problems in mail.
- Advanced Mail topics
  You can learn more about what you can do with Mail.
- SwiftFile
  SwiftFile is an intelligent assistant for HCL Notes that helps you organize your e-mail into folders.

How do I control spam and other junk mail?

Generally, your administrator will manage junk mail for you. However, if junk mail is still a problem, you can control it in a few different ways.

Send mail to the Junk folder

If you often get junk mail from the same sender, you can send mail from that sender to the Junk folder automatically. You can then periodically check Junk, to make sure no regular mail has been sent there.

Procedure

From any mail folder, select an email from the sender.
Select More > Deliver Sender's Mail to Junk.

Results

To remove someone from the junk sender's list. Open the Junk folder, select the sender, and then select More > Remove sender from Junk list.

Block or filter mail from a sender, domain, or subject

If the junk mail comes from the same sender or domain, or always has a similar subject, you can block that mail or send it to another folder automatically.

Procedure

In the message list, select a junk mail message.
Click More > Create QuickRule.
In the first section, select whether to block mail from that sender, domain, or subject. You can select multiple conditions.
In the second section, select whether to block mail that meets at least one or all of the selected conditions.
In the third section, select Move to folder or Do not accept message, depending on whether you want to block that mail or move it to a separate folder.

Results

Note: The new rule acts only on incoming messages. It does not affect existing messages in the Inbox.

To view or delete this rule, click the plus sign (+) next to Tools in the mail navigation pane on the left, and then click Rules.

Use Spam Protection

About this task

Lotus Protector is no longer supported. Third party antivirus software such as Symantec Messaging Gateway and SpamSentinel continue to work with Spam Protection.

Procedure

In the left panel of your mail, click Spam Protection to see a list of senders that your organization blocks, add your own blocked senders, or choose to receive mail from some company-blocked senders.

Note: If you do not see the Spam Protection option in the left pane of your mail (with Folders and Views), then your organization does not use this service.