Incident Resolution Count
To the count of resolved tickets for the specified time period.
| API | Incidents Resolution Count |
| Purpose | Get the count of resolved tickets for the specified time period |
| API URL | https://<API URL>:<API Port>/v2/incident/resolved/{orgentityid}?startdate={startdate}&enddate={enddate} |
| Authentication type | Basic/Token |
| Method Type | GET |
| Input Params in Query String: |
You can pass the following filters in the URL and query params to get desired data:
|
Parameters Required in Request body of API
| Column | Column type | Remarks |
| orgentityid | string | The organization entity ID. |
| startdate | string | The start date in format MM-DD-YYYY |
| enddate | string | The end date in format MM-DD-YYYY |
Output:
{
"Count": 1,
"Result": {
"TicketResolved": "1"
},
"Status": "Success",
"Message": "Success"
}
Parameters Returned in Response of API
| Column | Column type | Value | Remarks |
| Count | int | count | This field contains the count of resolved ticket |
| Result: TicketResolved | string | count | This field contains the count of resolved Ticket |
| Status | string | Success/Fail | This field provides status |
| Message | string | Message | This field provides Message |