HCL BigFix CLM Modules

This section highlights the different modules of HCL BigFix CLM that serve unique and separate business operations like an end user initiating a service request, status reports of infrastructure resources, approving the service requests and many more.

Table 1. HCL BigFix CLM Modules
Module Name Description Access to this module
Organization Module Organization admin manages users and view reports related to this module. Organization Admin
Requester Module For end-users who consume HCL BigFix CLM services like provisioning/ decommissioning VMs, viewing reports and many more. Requestor
Approver Module Users who have the right to approve various service requests initiated by Requester users in HCL BigFix CLM.

Business Approver , Technical Approver

Report Different types of reports (Top Bottom Nodes, Request Tracking, My Bills and many more) are accessed in HCL BigFix CLM through this module.

Provider Admin, Organization Admin, Requester User, Technical Approver, and Business Approver