Approver Module

Approver is responsible to approve, reject & refer back the service requests (e.g. Order Requests, Decommission Requests, Extension Requests or Customization Requests) raised by requester to consume cloud services via HCL BigFix CLM.

The approval workflow includes two types of approvers:

On successful Logging to business approver module, the user gets redirected to HCL BigFix CLM Requester Dashboard.

Figure 1. Approver Module
Note:
Admin users can change the appearance of the HCL BigFix CLM Web/Reports to meet Customer-specific branding by changing the logo.