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HCL Domino 14.0 Documentation
  1. Home icon
  2. Welcome
  3. Administering

    This documentation provides information about the administration tools for HCL Domino.

  4. Administering with Domino Administrator

    This documentation provides information about the administration tools for managing and monitoring servers and databases.

  5. Monitoring servers

    This section describes how to use the tools and features that help you monitor a Domino® system.

  6. Tools for mail monitoring

    Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.

  7. Setting up mail monitoring

    There are three steps to setting up mail monitoring.

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  • Welcome

    Welcome to the HCL Domino® 14.0 documentation.

  • What's new in Domino 14?

    Learn about all of the new features for administrators in HCL Domino® 14.

  • Overview

    Welcome to HCL Domino® Administrator Help.

  • Installing

    Use this documentation to install the HCL Domino® server and subsequently deploy the HCL Notes®client.

  • Planning

    Use this topic as an overview of planning task.

  • Configuring

    Use this information to configure your network, users, servers (including Web servers), directory services, security, messaging, widgets and live text, and server clusters.

  • Securing

    This section describes security features, including execution control lists, IDs, and TLS.

  • Administering

    This documentation provides information about the administration tools for HCL Domino.

    • Administering with AdminCentral

      The AdminCentral application (admincentral.nsf) is automatically created by adminP on the Domino administration server. You can open AdminCentral directly from your Notes Standard or Nomad web client, without the need to start Domino Administrator. This application provides a simplified and easy-to-use way of managing fully functional Notes users and groups in a Domino deployment.

    • Administering with Domino Administrator

      This documentation provides information about the administration tools for managing and monitoring servers and databases.

      • Administration tools

        Topics in this section describe the tools you can use to administer a Domino® server.

      • Managing users

        The Administration Process helps you manage users by automating many of the associated administrative tasks. For example, if you rename a user, the Administration Process automates changing the name throughout databases in the Notes® domain by generating and carrying out a series of requests, which are posted in the Administration Requests database.

      • Monitoring servers

        This section describes how to use the tools and features that help you monitor a Domino® system.

        • Monitoring the Domino® system

          You can monitor system activity and platform use using the Domino® Administrator or the server console.

        • Entitlement tracking

          As of Domino 12.0, a new internal mechanism is provided for collecting the highest entitlement that individual users have across a Domino domain. When a user appears in the ACL of a database with Reader access or above and that person has the right to access the server, the user is said to be an entitled user.

        • Domino® domain monitoring (DDM)

          Domino® domain monitoring (DDM) provides one location in the Domino Administrator client that you can use to view the overall status of multiple servers across one or more domains, and then use the information provided by DDM to quickly resolve problems.

        • The Domino® SNMP Agent

          The Domino® SNMP Agent enhances the monitoring and control features of Domino by enabling third-party management stations, which use industry standard SNMP, to manage aspects of the Domino server.

        • Overview of server maintenance

          As a Domino® administrator, a major part of your job is maintaining each server that you administer.

        • Tools for mail monitoring

          Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.

          • Setting up mail monitoring

            There are three steps to setting up mail monitoring.

          • Setting up the Reports database

            After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.

          • Controlling the Mail Tracking Collector

            After you enable message tracking on the server, the Mail Tracking Collector (MT Collector or MTC task) automatically creates the Domino® MailTracker Store database (MTSTORE.NSF) in the MTDATA subdirectory of the Domino data directory.

          • Configuring the server for message tracking

            This process allows you to customize the type of information you want to collect and store in the Domino® MailTracker Store database (MTSTORE.NSF). For example, you can exclude certain users' mail from being collected, or you can restrict messages from being tracked by message subject.

          • Tracking a mail message

            Use the Tracking Center tab to track the status of individual mail messages.

          • Generating a mail usage report

            If mail tracking is enabled on a server, the Mail Tracking Store database (MTSTORE.NSF) contains data about mail usage. You can generate a usage report of the data.

          • Viewing mail usage reports

            When Domino® saves a report, it stores the report data in the Reports database (REPORTS.NSF). Reports that are mailed, but not saved, are not added to the Reports database. You can use the Reports database to analyze server mail usage.

        • Monitoring directory assistance

          You can monitor directory assistance by using Show Xdir command to display information about all the directories a server uses for directory services. You can also view directory assistance statistics.

        • Monitoring databases

          You can monitor database activity, replication, and document deletions.

        • Monitoring a cluster

          Domino® provides several ways to find out what is happening in a cluster and make adjustments to keep the cluster running smoothly and efficiently, so that no server is overloaded. You can monitor failover, workload balancing, and cluster replication to see how efficiently the cluster is running.

        • Monitoring slow or unresponsive servers with the Domino® Diagnostic Probe

          Use the Domino® Diagnostic Probe (DDP), a Java™ utility provided by Support, to monitor servers that have been intermittently slow or unresponsive. The probe is a Java process (dbopen.jar) that runs in the background. The utility probes a specific Domino server over time by invoking database open transactions. If the probe detects a slow response, it will invoke Notes® System Diagnostic (NSD) to gather diagnostic data. This data is used by Support to troubleshoot and determine the cause or causes of the performance degradation.

        • Monitoring Smart Server Startup

          With Smart Server Startup, users are prevented from connecting to a Domino server until it is fully up and ready to accept user requests. For example, during startup of the Domino server after a crash, users can connect to the Domino server only after the server has fully recovered.

        • Monitoring quality of service

          Quality of Service, or QoS, is designed to react to the general operation of a Domino® server in order to keep that server functioning reliably and always available. If QoS detects that a server is not responding or hung, QoS probing can be configured to email an administrator about the problem and/or automatically terminate the server and restart it. QoS log information can also be useful for analysis by Support.

        • Understanding Quality of Service (QoS) behavior and logging

          This topic covers details of QoS including server and server controller behavior during kill events, failover trigger, and log file content.

      • Managing servers

        Manage Domino® servers by performing any of these tasks.

      • Managing databases

        Topics in this section describe how to set up and manage Domino® databases.

  • Tuning

    Use this information to improve HCL Domino® server, Domino Web server, and messaging performance through the use of resource balancing and activity trends, advanced database properties, cluster statistics, and the Server Health Monitor.

  • Troubleshooting

    This section describes how to find and solve problems with HCL Domino® server and Administrator client.

  • Notices
 Feedback

Setting up mail monitoring

There are three steps to setting up mail monitoring.

Before you begin

Read about the tools for mail monitoring.

Procedure

  1. Start mail tracking (the MTC task) on the server.
  2. Configure the server for message tracking.
  3. Set up the Reports database (REPORTS.NSF).
Related information
  • Tracking a mail message
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