How users can manage their TOTP configuration

Web users can add and remove TOTP device configurations and reset lost scratch codes.

Procedure


OptionSteps
Configure a second or third device
  1. In the web server Login screen, provide your name, password, and TOTP token.
  2. Click Set up Multi Factor Authentication.
  3. In the MFA Setup screen, click Configure another device.
  4. For Step 1, enter a name for the device that you will use to generate the TOTP token (for example iPhone) and click OK.
  5. For Step 2, use your device to scan the QR Code that is shown. Or, enter on your device all or part of the TOTP URI that is shown, if required by your TOTP application.
  6. For Step 3, in the MFA Token field, enter a token that the TOTP application on you device generates and then click Validate.
  7. The new device is shown in the list of devices. Click DONE to return to the Login screen.
  8. To complete setup of the new device, at the Login screen, enter your name, password, and a token generated from your new device. Then click Login.
Delete a device configuration
  1. In the web server Login screen, provide your name, password, and TOTP token.
  2. Click Set up Multi Factor Authentication.
  3. The MFA Setup screen shows your current devices. Select and delete the device.
  4. Click DONE.
Generate new scratch codes If you've lost your scratch codes:
  1. In the web server Login screen, provide your name, password, and TOTP token.
  2. Click Set up Multi Factor Authentication.
  3. The MFA Setup screen, click Lost scratch codes?.
  4. In the Lost Scratch Codes screen, click RESET.
  5. Copy the scratch tokens that are shown to a secure location.
  6. Select I have copied the codes to a secure location .
  7. Click DONE.