HCL Commerce Version 9.1.13.0 or later

Multiple Shipment for the Ruby store

The Multiple Shipment feature allows shoppers to buy multiple items for different addresses by choosing different shipping methods. This also gives them flexibility to send similar orders to multiple shipping addresses via a single order.

  1. The shopper enters their login credentials to Ruby login page. A home page for the store opens.
  2. They add all the items to the cart that they want to place an order for.
  3. Upon adding all the items in the cart, they click the icon shown at the top of the screen.
  4. They click the View full cart option. A shipping cart page opens.
  5. They click the Checkout option. If they want to opt for a normal shipment, then they select Shipping address and Shipping method and proceed for payment to place an order.
  6. If they want to go for a multiple shipment, then they enable the Ship to multiple addresses toggle switch on the checkout page.
  7. They select the check-box in front of the products that they want to ship to the same shipping address by the same shipping method.
    Note: Shopper can ship different products to single shipping address while choosing different shipping methods.
  8. Shopper clicks on the Edit icon given in front of the product to change selection . They can edit the shipping address and shipping method selected for that product.
    Note: Shopper can either select the address from the existing set of addresses or create a new address by clicking the Create new address option. A shipping address page opens and they provide the personal details including address name, shopper name, shopper's address, phone (optional), and email ID.
  9. They click the Save and select this address button. This newly created address will be saved and selected for the product they clicked.
  10. They click the Shipping details option to go back to the details page and change the selection for all the products, if required.
    Note: The Shipping Details page allows users to select Shipping Address from an available list of addresses or create new address. With Shipping address, the user can also select the desired Shipping Method.
  11. They click the Confirm Selection button. The selected address and shipping method group is confirmed for the selected products. Once the selection is confirmed, the shopper is redirected to the Shipping Details page
  12. They click the Continue to payment button and choose the payment method and billing address. They can either choose a billing address from the available set of addresses or create a new address.
  13. Once the payment method and billing address are selected, they can review Shipping details, Payment details, and Order summery to place an order. All the products will be delivered to the respective shipping addresses by selected shipping methods.