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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Integrating
Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products.
HCL Digital Experience integration
HCL Digital Experience is a fully-featured, multi-platform enterprise content management solution. Using HCL Digital Experience, you can easily manage your growing volume of digital content that is required to run your business and support critical decisions.
Managing content in HCL Digital Experience
HCL Commerce integration with HCL Digital Experience allows digital assets managed within HCL Digital Experience to be utilized anywhere within the HCL Commerce storefront..
Permissions for accessing HCL Digital Experience content from HCL Commerce
Before you can use HCL Digital Experience content in Management Center and the React Store, you must grant certain permissions to access the content from outside HCL Digital Experience.

Documentation
HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
- Getting started
  HCL Commerce has different advantages for business users, administrators and developers. HCL Commerce targets each of these roles with a tailored set of offerings so that each of your users can get maximum benefit.
- Installing and deploying
  Learn how to install and deploy HCL Commerce development environments and HCL Commerce production environments.
- Migrating
  Before you migrate to HCL Commerce Version 9.1, review this information to help plan and execute your migration.
- Operating
  Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
- Integrating
  Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products.
  - Order management system integration
    Integrate a distributed order management (DOM) system with your store to provide comprehensive coverage of the order lifecycle across channels, from capture to fulfillment.
  - Sterling Order Management integration
    The integration between HCL Commerce and Sterling Order Management combines the industry-leading front-end capabilities of HCL Commerce with the proven, back-end order and inventory management features of Sterling Order Management.
  - Inventory Management system integration
    Integrate an inventory management system with your store to ensure that inventory availability is constantly updated to reflect your store's current inventory levels.
  - Payments system integration
    Integrate a payments system with your store to process shopper payments for your site. You can also integrate with pricing and tax service providers to manage the pricing and tax calculations for your store.
  - Tax system integration
    You can integrate HCL Commerce with a third-party tax calculation system to provide tax calculations for your store. Integrating with a third-party tax service provider can help you to build and maintain a highly secure e-commerce site with a worldwide tax calculation process. Use the available HCL Commerce tax integration extension points to create any extensions that you need for integrating with your third-party tax calculation system. The tax integration xC extensions are a set of task commands that are called by the order component to communicate with the third-party tax calculation system when the tax integration feature is enabled.
  - Integrating with back-end systems and external applications
    External systems integration is a key feature of the HCL Commerce solution. In HCL Commerce business logic is enabled for integration and built-in adapters and interfaces are provided for common integration points. Additionally, the HCL Commerce integration solution leverages integration standards by using various IBM connectivity solutions.
  - IBM Watson Campaign Automation integration
    You can integrate IBM Watson Campaign Automation with HCL Commerce so that transactional emails are sent by IBM Watson Campaign Automation.
  - IBM MQ
    HCL Commerce provides a listener for IBM MQ for inbound requests, and an adapter for IBM MQ for outbound requests, to integrate back-end, and external systems with HCL Commerce.
  - Content management integration
    You can integrate HCL Commerce with an external content management system through a punch-out window from Management Center and through the web feed utility. You can integrate HCL Commerce with IBM Web Content Manager to provide Management Center users the ability to associate IBM Web Content Manager content with HCL Commerce objects.
  - Analytics for HCL Commerce
    HCL Commerce provides a framework that you can configure to integrate your store with an external Web analytics solution. This framework includes a tag library that you can use in store page JSP files to provide appropriate analytics information to the external analytics system.
  - IBM Product Recommendations and HCL Commerce
    IBM Product Recommendations is an IBM Digital Analytics solution that you can subscribe to that automatically generates personalized product recommendations on the storefront. The recommendations are based on the browsing, shopping, and purchasing behavior of individual customers. If your site is integrated with IBM Digital Analytics, you can display recommendations from IBM Product Recommendations on your store pages.
  - IBM Enterprise Marketing Management integration
    You can integrate HCL Commerce with IBM Enterprise Marketing Management.
  - IBM Dynamic Pricing
    Dynamic Pricing is a cloud-based pricing system that analyzes real-time market data to provide suggestions on how merchandisers can react to competitor pricing and shifts in market conditions. Data can be fed to Dynamic Pricing from multiple sources, including HCL Commerce. You can configure HCL Commerce to export pricing data to Dynamic Pricing for pricing analysis and adjustment. The adjusted pricing data can then be imported from Dynamic Pricing to HCL Commerce, so the prices can be propagated to your live store front.
  - IBM WebSphere eXtreme Scale
    You can integrate HCL Commerce version 9.0.0.7 or later with IBM WebSphere eXtreme Scale version 8.6.1.2 or later. The WebSphere eXtreme Scale licensed program is an elastic, scalable, in-memory data grid that you can use as an advanced cache for HCL Commerce. Integrating with WebSphere eXtreme Scale can provide significant performance benefits for high volume HCL Commerce customers.
  - Apple Pay on the Web integration
    Apple Pay on the Web integration with HCL Commerce provides you with an easy and secure way to accept and process payments. Apple Pay on the Web enables customers to purchase products in the Aurora starter store with a single touch in Safari on Mac, iPhone, and iPad.
  - Configuring directory services (LDAP) with HCL Commerce
    HCL Commerce can be configured to use one or more LDAP servers as the master user repository instead of the HCL Commerce database. This is typically done when multiple applications need to share a common user repository.
  - Sterling Omni-Configurator integration
    The Sterling Omni-Configurator integration for HCL Commerce enables your storefront to sell complex, configurable products, otherwise know as dynamic kits.
  - OAuth 2.0 framework for social login
    When you integrate with the OAuth 2.0 framework, your shoppers can authenticate to your storefront with their social networking accounts, like Google, Facebook, and Twitter.
  - HCL Digital Experience integration
    HCL Digital Experience is a fully-featured, multi-platform enterprise content management solution. Using HCL Digital Experience, you can easily manage your growing volume of digital content that is required to run your business and support critical decisions.
    - Integration architecture overview
      From version 9.1.4 onwards, HCL Commerce supports integration with HCL Digital Experience 9.5.
    - Deploying HCL Digital Experience with HCL Commerce
      Integrating HCL Digital Experience and HCL Commerce requires a variety of considerations, prerequisites, product deployments, and other solution configurations.
    - Managing content in HCL Digital Experience
      HCL Commerce integration with HCL Digital Experience allows digital assets managed within HCL Digital Experience to be utilized anywhere within the HCL Commerce storefront..
      - Accessing HCL Digital Experience content from Management Center
        The Marketing tool in Management Center is enhanced to add a content type called Digital Experience Content. When Digital Experience Content is selected as the Content type, you can select content from the HCL Digital Experience Content Composer tool which can be launched from Management Center using the identity of the Marketing Manager for single sign-on.
      - Permissions for accessing HCL Digital Experience content from HCL Commerce
        Before you can use HCL Digital Experience content in Management Center and the React Store, you must grant certain permissions to access the content from outside HCL Digital Experience.
      - Commerce Marketing Content library
        The integrated HCL Digital Experience Content Composer tool contains a reference Commerce Marketing Content library which consists of a sample Express Workflow and two sample content templates, Marketing Content Template and Marketing Video Sample Template. The templates contain predefined elements that are used to create the content. The sample HCL Commerce content and templates in the library is contained in separate folders for the EmeraldPlus and SapphirePlus stores.
      - Using sample templates to create content
        Use the HCL Digital Experience Content Composer tool to create content that is displayed in an eSpot in the headless React Store.
      - Creating content templates in HCL Digital Experience
        Use the HCL Digital Experience Content Composer tool to create custom template to create the content for an eSpot in the headless React Store.
      - Multiple Language Support
        The integration of HCL Commerce and HCL Digital Experience includes support for HCL Digital Experience content in multiple languages using the standard HCL Digital Experience pattern where a content library is defined and can have additional content libraries in other languages that are linked together via the ML Configuration support.
    - Managing digital assets in HCL Digital Experience
      If you have set up integration between HCL Commerce and HCL Digital Experience, content and digital assets managed within HCL Digital Experience can be used in any store.
    - Push to Live
      In version 9.1.4, for HCL Commerce integration with HCL Digital Experience, the push to live process must be coordinated manually.
  - HCL Unica Discover integration
    HCL Unica Discover records what your customers are seeing on your store web pages and how they interact with store pages. HCL Unica Discover provides deep behavioural insights into the online journey of users who visit your store. You can use these insights to create positive experiences for the users that make them want to visit your store again.
  - Google Analytics integration
    Google Analytics helps you to understand how your customers are engaging with your store content and how they interact with store pages. Google Analytics helps you to get a deeper understanding of your customers so that you can improve customer experience and get better results.
- Administering
  Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.
- Customizing
  The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce.
- Tutorials
  HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores.
- Samples
  Topics in the Samples category highlight the various samples that are provided with HCL Commerce.
- Compliance
  The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards.
- Securing
  These topics describe the security features of HCL Commerce and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the HCL Commerce reference documentation.

HCL Commerce Version 9.1.4.0 or later

Permissions for accessing HCL Digital Experience content from HCL Commerce

Before you can use HCL Digital Experience content in Management Center and the React Store, you must grant certain permissions to access the content from outside HCL Digital Experience.

Permissions for anonymous access for libraries

For all libraries created in HCL Digital Experience, you must explicitly set the required permissions to the library for anonymous access on both auth and live environments so that the content is displayed in the stores for all shoppers.

To set the permissions, complete the following steps as an Administrator:

Go to Web Content > Web Content Libraries. Select the library that you created.
Select Set Permission <yourLibrary>.
Select Edit Role for the User resource.
Select Add > Anonymous Portal User and click OK.

Permissions for the API to retrieve translated content

If you create new libraries that are multi-language enabled, the API to retrieve translated content must have permissions set on both auth and live environments so that the content is displayed in the stores for all shoppers.

To set the permissions, complete the following steps as an Administrator:

Go to Web Content > Web Content Libraries. Select the library that you created.
Go to Components > MLConfFileReference.
Click Edit.
Select Access and in the Contributor row, for Administrator Defined, select Grant Contributor Access to the Anonymous Portal User.
Click Save and Close.

Permissions to access content from outside HCL Digital Experience

To grant permissions to access content from outside HCL Digital Experience, complete the following steps:

In HCL Digital Experience, go to Administration > Security.
Go to Resource Permissions.
For Select Resource Type, select Virtual Resources.
Go to the WCM REST SERVICE tab and select User.
Grant Anonymous Portal User access to allow access the content from outside HCL Digital Experience.

Permissions for the Marketing manager to access HCL Digital Experience Auth environment as an Administrator

To set the permissions, complete the following steps as an Administrator:

Go to Web Content > Web Content Libraries.
Go to Resource Permissions.
Select Edit Role for the Administrator resource.
Click Add.
Search for and select the user. Click OK.