getCompleteOrderDetails

The getCompleteOrderDetails communication maps historical order information between Sterling Order Management and HCL Commerce. When a shopper wants to view the details of an order that exists in Sterling Order Management, the getCompleteOrderDetails API is called. If the shopper wants to reorder and create a cart that is based on these order details, HCL Commerce calls the same API.

**getCompleteOrderDetails mappings**
A table showing the mappings between HCL Commerce and Sterling Order Management order information for getCompleteOrderDetails, with notes
HCL Commerce order information	Sterling Order Management order information	Notes®
_ord:Order/_ord:OrderIdentifier/_wcf:UniqueID	Order/@OrderNo
_ord:Order/_wcf:StoreIdentifier/_wcf:uniqueID	Order/@EnterpriseCode	Maintain the mapping between SC:OrganizationCode and WC:StoreIdentifer (StoreId) in ValueMaps.xml
_ord:Order/_wcf:StoreIdentifier/_wcf:uniqueID	Order/@SellerOrganizationCode
_ord:Order/_ord:PlacedDate	Order/@OrderDate	Time zone is included.
_ord:Order /_ord:OrderStatus/_ord:Status	Order/@OverallStatus
_ord:Order/ShipAsComplete	Order/@IsShipAsComplete
Order amount
_ord:Order/_ord:OrderAmount/_ord:GrandTotal	Order/OverallTotals/@GrandTotal
_ord:Order/_ord:OrderAmount/_ord:TotalProductPrice	Order/OverallTotals/@LineSubTotal
_ord:Order/_ord:OrderAmount/_ord:TotalAdjustment	Order/OverallTotals/@GrandDiscount
_ord:Order/_ord:OrderAmount/_ord:TotalShippingCharge	Order/OverallTotals/@GrandShippingTotal
_ord:Order/_ord:OrderAmount/_ord:TotalSalesTax	Order/OverallTotals/@GrandTax
_ord:Order/_ord:OrderAmount/_ord:TotalShippingTax
_wcf:Currency	Order/PriceInfo/@Currency
Order adjustment
ord:Order/_ord:OrderItem/ord:OrderItemAmount/@freeGift	Order/Awards/Award/AwardType	If @freeGift=true, set to Y. For Order Level free gift, add Award to both Order level and line level. (ChargeCategory)
Order shipping: Order items
_ord:Order/_ord:OrderItem/_ord:CatalogEntryIdentifier/_wcf:ExternalIdentifier/_wcf:PartNumber	Order/OrderLines/OrderLine/Item/@ItemID
ord:Order/_ord:OrderItem/_ord:Quantity	Order/OrderLines/OrderLine/@OrderedQty
ord:Order/_ord:OrderItem/_ord:Quantity/@uom	Order/OrderLines/OrderLine/Item/@UnitOfMeasure
ord:Order/_ord:OrderItem/_ord:OrderItemConfiguration	Order/OrderLines/OrderLine/@BOMXML	For DynamicKit
Order item shipping Info
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingMode/_ord:ShippingModeIdentifier/_ord:ExternalIdentifier/_ord:ShipModeCode	Order/OrderLines/OrderLine/@CarrierServiceCode
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingMode/_ord:ShippingModeIdentifier/_ord:ExternalIdentifier/_ord:ShipModeCode	Order/OrderLines/OrderLine/@DeliveryMethod	For Pickup in store, it should be set as “PICK.” Otherwise, it should be set as “SHP”
ord:Order/_ord:OrderItem/_ord:FulfillmentCenter/_ord:FulfillmentCenterIdentifier/_wcf:Name	Order/OrderLines/OrderLine/@ShipNode
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:RequestedShipDate	Order/OrderLines/OrderLine/@ReqShipDate
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingInstruction	Order/OrderLines/OrderLine/Instructions/Instruction(InstructionType=SHIP)
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:ContactName/_wcf::FirstName	Order/OrderLines/OrderLine/PersonInfoShipTo@FirstName
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:ContactName/_wcf::LastName	Order/OrderLines/OrderLine/PersonInfoShipTo@LastName
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf::AddressLine[1]	Order/OrderLines/OrderLine/PersonInfoShipTo@AddressLine1
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf::AddressLine[2]	Order/OrderLines/OrderLine/PersonInfoShipTo@AddressLine2
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf::AddressLine[3]	Order/OrderLines/OrderLine/PersonInfoShipTo@AddressLine3
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf::City	Order/OrderLines/OrderLine/PersonInfoShipTo@City
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf::StateOrProvinceName	Order/OrderLines/OrderLine/PersonInfoShipTo@State
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf::Country	Order/OrderLines/OrderLine/PersonInfoShipTo@Country
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf::ZipCode	Order/OrderLines/OrderLine/PersonInfoShipTo@ZipCode
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf:: EmailAddress1	Order/OrderLines/OrderLine/PersonInfoShipTo@EmailID
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf: Telephone1	Order/OrderLines/OrderLine/PersonInfoShipTo /@DayPhone
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:Address/_wcf: Telephone2	Order/OrderLines/OrderLine/PersonInfoShipTo /@EveningPhone
ord:Order/_ord:OrderItem/_ord:OrderItemShippingInfo/_ord:ShippingAddress/_wcf:ContactInfoIdentifier/_wcf:ExternalIdentifier/ContactInfoNickName	Order/OrderLines/OrderLine/PersonInfoShipTo /@AddressID
Order item amount
ord:Order/_ord:OrderItem/_ord:OrderItemAmount/_wcf:UnitPrice/_wcf:Price	Order/OrderLines/OrderLine/ComputedPrice/@UnitPrice
ord:Order/_ord:OrderItem/_ord:OrderItemAmount/_wcf:OrderItemPrice	Order/OrderLines/OrderLine/ComputedPrice /@ExtendedPrice
ord:Order/_ord:OrderItem/_ord:OrderItemAmount/_wcf:TotalAdjustment	Order/OrderLines/OrderLine/ComputedPrice /@Discount
ord:Order/_ord:OrderItem/_ord:OrderItemAmount/_wcf:SalesTax	Order/OrderLines/OrderLine/ComputedPrice /@Tax
ord:Order/_ord:OrderItem/_ord:OrderItemAmount/_wcf:ShippingTax
Order item adjustment
ord:Order/_ord:OrderItem/ord:OrderItemAmount/@freeGift	Order/OrderLines/ OrderLine/@isFreeGift	If @freeGift=true, set to Y. For Order Level free gift, add Award to Both Order level and line level. For line level free gift, only add Award to line level. (ChargeCategory)
Order item status
ord:Order/_ord:OrderItem/_ord:OrderItemStatus/_ord:Status	Order/OrderLine/OrderStatus/@Status
Order payment info
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:PaymentMethod/_ord:PaymentMethodName	Order/PaymentMethods/PaymentMethod/@PaymentType
Credit card
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:ProtocolData: _display_value	Order/PaymentMethods/PaymentMethod/DisplayCreditCardNo	HCL Commerce-side attribute is for display purposes.
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:ProtocolData:`cc_brand`	Order/PaymentMethods/PaymentMethod/CreditCardType
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:ProtocolData:expire_month	Order/PaymentMethods/PaymentMethod/CreditCardExpDate
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:ProtocolData:`expire_year`	Order/PaymentMethods/PaymentMethod/CreditCardExpDate
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:ContactName/_wcf:FirstName	Order/PaymentMethods/PaymentMethod/FirstName
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:ContactName/_wcf:LastName	Order/PaymentMethods/PaymentMethod/LastName
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:ContactName/_wcf:MiddleName	Order/PaymentMethods/PaymentMethod/MiddleName
Customer Account
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:ProtocolData: _display_value	Order/PaymentMethods/PaymentMethod/DisplayCustomerAccountNo	HCL Commerce-side attribute is for display purposes.
Check
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:ProtocolData: _display_value	Order/PaymentMethods/PaymentMethod/DisplayPaymentReference1	HCL Commerce-side attribute is for display purposes.
Other
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:ProtocolData: _display_value	Order/PaymentMethods/PaymentMethod/ DisplayPaymentReference1
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:Amount	Order/PaymentMethods/PaymentMethod/MaxChargeLimit
Financial Transaction
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:ContactName/_wcf:FirstName	Order/PersonInfoBillTo@FirstName Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo@FirstName	Billing address is always binding with payment method in HCL Commerce. Map billing address for first payment method to Order/PersonInfoBillTo.
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:ContactName/_wcf:MiddleName	Order/PersonInfoBillTo@MiddleName Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo@ MiddleName
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:ContactName/_wcf:LastName	Order/PersonInfoBillTo@LastName Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo@ LastName
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf:AddressLine[1]	Order/PersonInfoBillTo@AddressLine1 Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo@ AddressLine1
_ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf:AddressLine[2]	Order/PersonInfoBillTo@AddressLine2 Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo@ AddressLine2
ord:Order/_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf:AddressLine[3]	Order/PersonInfoBillTo@AddressLine3 Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo@ AddressLine3
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf:City	Order/PersonInfoBillTo@City Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo@ City
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: StateOrProvinceName	Order/PersonInfoBillTo@State Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@State
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: Country	Order/PersonInfoBillTo@Country Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@Country
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: PostalCode	Order/PersonInfoBillTo@ZipCode Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@ZipCode
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: EmailAddress1/_wcf:value	Order/PersonInfoBillTo@EmailID Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@EmailID
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: EmailAddress2/_wcf:value	Order/PersonInfoBillTo@ AlternateEmailID Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@ AlternateEmailID
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: Telephone1	Order/PersonInfoBillTo/@DayPhone Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@DayPhone
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: Telephone2	Order/PersonInfoBillTo/@EveningPhone Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@EveningPhone
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: Fax1	Order/PersonInfoBillTo/@DayFaxNo Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@ DayFaxNo
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:Address/_wcf: Fax2	Order/PersonInfoBillTo/@EveningFaxNo Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@ EveningFaxNo
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf:ContactInfoIdentifier/_wcf:ExternalIdentifier/ContactInfoNickName	Order/PersonInfoBillTo/@AddressID Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@AddressID
ord:Order /_ord:OrderPaymentInfo/_ord:PaymentInstruction/_ord:BillingAddress/_wcf: ContactName/_wcf:PersonTitle	Order/PersonInfoBillTo/@Title Order/PaymentMethods/PaymentMethod/ PersonInfoBillTo/@Title