Refund methods
Refund methods are the means by which money is credited to customers
returning merchandise. Refund method are configured in the POLICY database
table by Payment
policy types. For example, for a credit
card payment method, the refund method is also a credit card.
By default, these refund methods are available:
- Credit card
- AMEX
- Mastercard
- VISA
- Line of credit
In a B2B direct store, the contract specifies available refund methods.
For example, use one of the original payment methods as the refund method;
or use credit line as the refund method. The method by which a refund is credited
to the customer is referred to as a return payment. Return payments are configured
in the POLICY database table by ReturnPayment
policy types.