Home
User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Administering
IBM Sales Center for WebSphere Commerce
Today's marketplace includes inbound call centers where Customer Service Representatives (CSRs) manage inquiries from potential customers. The IBM Sales Center for WebSphere Commerce manages stores, customers, organizations, orders, quotes, and payment information. The IBM Sales Center is a rich client interface which is installed on CSRs' systems.
IBM Sales Center Client security
Security is an important concern whenever technology and commerce are involved. The IBM Sales Center client is no exception. It is important that you take the following precautions with the machines where the IBM Sales Center client is installed.

IBM Sales Center Client security

Security is an important concern whenever technology and commerce are involved. The IBM Sales Center client is no exception. It is important that you take the following precautions with the machines where the IBM Sales Center client is installed.

Files under the IBM Sales Center installation path (SC_installdir) should be treated with care as their exposure could cause security problems. Ensure that proper file permissions and access control settings can be set to protect these files.
Ensure the client is behind a firewall.
Physically secure the machine from intruders.
Use a password-protected screen saver.

Without these precautions, an intruder would be able to install software on the client machine that would compromise the security of the information in the IBM Sales Center.