Auto-logon to WebSphere Commerce tools from the Sales Center

You can work with WebSphere Commerce tools from the Sales Center client. This requires launching the WebSphere Commerce tools using the Web browser view built into the Sales Center. When the WebSphere Commerce tool launches you must provide authentication information. To avoid entering the authentication information each time you launch a tool, an auto-logon feature is provided with the Sales Center. This feature uses the existing authentication information of the Sales Center.

The Auto-logon feature allows you to log into various WebSphere Commerce tools from the Sales Center without providing a user ID and password for each tool. When a Customer Service Representative (CSR) or a Customer Service Supervisor (CSS) logs into the Sales Center, either one of them may need to launch various WebSphere Commerce tools such as the Organization Administration Console or the WebSphere Commerce Accelerator. By default, when each of these tools are launched in a browser window, the CSR is prompted for a user ID and password. When the Auto-logon feature is enabled, the CSR is not prompted for the user ID and password to launch these tools but the subsequent WebSphere Commerce access control takes effect before the CSR can use the tool. The CSR can choose to either enable or disable the Auto-logon feature.

Anyone with appropriate access can log into the Sales Center and launch the WebSphere Commerce tools. After the WebSphere Commerce tool is launched the corresponding access control takes effect. For example, a CSR and CSS can log into the Sales Center and launch the Organization Administration Console, though they can run only those tasks for which they have access.