Debugging Taxware-related problems
You can debug Taxware-related issues to determine whether they are WebSphere Commerce exceptions or Taxware problems.
Procedure
- Enable the WC_EXTERN tracing to determine if you encounter any exceptions from the WebSphere Commerce side.
- Enable WC_ORDER and WC_CALCULATION for more detailed information about any exceptions you encounter from WebSphere Commerce.
- If you do not encounter any exceptions from the WebSphere Commerce side, refer to the Taxware web Support Center. Go to https://wsc.taxware.com/ to download file updates and documentation, view Frequently Asked Questions, or open a service call.