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Remote Control V9.1.4
BigFix® Remote Control V9.1.4 Installation Guide
By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Install the BigFix® Remote Control components
The BigFix® Remote Control components can be installed in two ways. If you have access to the BigFix console, use a deployment fixlet to install the components.
Install the controller
Install the BigFix® Remote Control Controller for macOS
The BigFix® Remote Control Controller for macOS can be installed in multiple ways. You can use the trc_controller.pkg file to install the application. You can also install the controller by using a Fixlet® in the BigFix console.
Installing the BigFix® Remote Control Controller for macOS by using the .pkg file
You can use the trc_controller.pkg file to install the BigFix® Remote Control Controller for macOS.

Remote Control V9.1.4
- Release Notes V9.1.4 Fixpack 1
- BigFix® Remote Control V9.1.4 Installation Guide
  By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the BigFix® Remote Control system
  - Get started
    Now that you understand the terms and components available in BigFix® Remote Control, you can identify which components you need to install:
  - Install the BigFix® Remote Control components
    The BigFix® Remote Control components can be installed in two ways. If you have access to the BigFix console, use a deployment fixlet to install the components.
    - Obtain the installation files
      The installation files for installing the BigFix® Remote Control components can be obtained in various ways.
    - Install the server
      BigFix® Remote Control server supports the following installation types:
    - Install the target
    - Install the controller
      - Installing the controller on a Windows™ system
        The trc_controller_setup.exe file is required to install the controller component on a Windows™ system.
      - Installing the Linux™ controller
      - Install the BigFix® Remote Control Controller for macOS
        The BigFix® Remote Control Controller for macOS can be installed in multiple ways. You can use the trc_controller.pkg file to install the application. You can also install the controller by using a Fixlet® in the BigFix console.
        Installing from the BigFix® console
        You can use a Fixlet® in the BigFix® console to install the BigFix Remote Control Controller for macOS component. The deployment Fixlet is available in the Remote Control site in the Systems Lifecycle domain.
        Installing the BigFix® Remote Control Controller for macOS by using the .pkg file
        You can use the trc_controller.pkg file to install the BigFix® Remote Control Controller for macOS.
      - Installing the controller in other supported operating systems
      - Installing a preconfigured controller component
        You can apply custom configuration settings when you install the controller component.
    - Install the command-line tools
    - Install gateway support
      For targets, controllers, and server on different networks that cannot directly contact each other you can install and configure gateway support.
    - Install broker support
      Broker support must be installed on the computers that connect the controller to the target computer when the target computer is not directly accessible by the controller and the connection is made across the internet.
  - Utility for extracting the component installation files
    BigFix® Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
  - Manage the component services
    After you install the BigFix® Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Federal information processing standard (FIPS 140-2) compliance in BigFix® Remote Control
  - NIST SP800-131A compliance in BigFix® Remote Control
    BigFix® Remote Control version 9.1.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- BigFix® Remote Control V9.1.4 Administrators Guide
  This guide is for users who want to administer BigFix® Remote Control.
- BigFix® Remote Control V9.1.4 Console Users Guide
- BigFix® Remote Control V9.1.4 Controller Users Guide
- BigFix® Remote Control V9.1.4 Target Users Guide
- BigFix® Remote Control V9.1.4 On-demand Target Guide
  Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V9.1.4 Readme file

Installing the BigFix® Remote Control Controller for macOS

You can use the trc_controller.pkg file to install the BigFix® Remote Control Controller for macOS.

About this task

You can obtain the pkg file from Passport Advantage or from the BigFix® Remote Control server UI. For more information, see Obtain the installation files. To install the controller, complete the following steps.

Double-click the trc_controller.pkg file.
Click Continue.
Click Install to install to the startup disk. If your system has multiple disks, you can select which disk to install the controller on. Click Change Install Location to select an installation disk.
If you are a user with admin authority, type in your password when prompted. Otherwise, type a valid admin ID and password. Click Install Software.
When the installation completes, click Close.

After you install the .pkg file, open the Remote Control Controller.app to start the target.