Viewing session details

About this task

The Session Details action is available when a target is selected from either the My Session History report or the Search Sessions report. Details of the controller system, the policies and values set for the session, and any audit log entries for both the controller and target are displayed.

To view session details for a specific session, complete the following steps:

Procedure

  1. Click Sessions.
  2. Select either My Session History, All Session History, or Search. Follow steps in search sessions to generate the report when selecting search.
  3. Select a target from the list.
  4. Choose the appropriate method to select Session details.
    • Select Sessions > Session details
    • Select Session details from the action list on the left.

Results

The remote control session information screen is displayed showing details of the controller system and the policies and permissions that were applied to the session. If the Force Session Audit policy was set to Yes for the session, any audit entries that were saved for the controller and target are also shown. If the Force Session Recording policy was set to Yes there is also a link to play back the recording of the session. For details about setting policies and permissions, see the BigFix® Remote Control Administrator's Guide.