Joining a collaboration session by using a connection code

During a broker remote control session, if collaboration is started, you can join this session from the BigFix® Remote Control server UI by using a connection code.

Before you begin

To join the session, you must obtain a connection code from the master controller of the collaboration session.

About this task

If user acceptance is enabled when you select to join a broker collaboration session, the master controller and then the target user, determine whether you can join the session. The value of the server policy Enable user acceptance for collaboration requests determines whether target user acceptance is required.

To join a broker collaboration session, complete the following steps:

Procedure

  1. Click Targets > Join broker session.
  2. Enter the connection code and click Submit.
    The controller component starts.
    Note: If the code is not valid, a message is displayed. Obtain and enter a valid code.
    You can click Cancel on the Join a session window to return to the previously displayed window.

Results

As the remote control session starts, a message is sent to the master controller letting them know that you have requested to join the session. They can respond to the request by selecting Yes or No.
Yes

If the master controller clicks Yes, your final acceptance into the collaboration session is determined by the target user and whether user acceptance for collaboration is enabled. For more details see Inviting multiple participants into a remote control session..

No
If the master controller clicks No, you are not allowed to join the session and a refusal message is displayed. Click OK.