Transfer of files during an active session
During an BigFix® Remote Control remote control session, you can transfer files in two ways.
- In a File Transfer Mode Session
- Using the File Transfer menu
Use the File transfer menu options to transfer files during an active session. The options available in the File transfer menu are determined by the policies that are set for the active session and can include:
- Send file
- To transfer a file from the controller to the target. For more information about this option, see Sending files to the target.
- Pull file
- To transfer a file from the target to the controller. For more information about this option, seeReceiving files from the target.
- Open transfer folder
- To view the contents of your file transfer folder. For more information about this option, seeOpening the file transfer folder.
- Open remote transfer folder
- To view the contents of the target's file transfer folder. For more information about this option, seeOpening the target’s file transfer folder.
- Toggle Show Transfers
- To view the list of files that are transferred during the session. For more information about this option, seeViewing the list of transferred files.
Note:
- The Open transfer folder option is also available in a Chat Only, Guidance, or Monitor session.
- The target user might be asked to accept or refuse the file transfer request if the user acceptance policies are enabled for the session. If they refuse, the file is not transferred.