About this task
Use the Pull file option to transfer
files from the target system to the controller system during an active
remote control session.
To receive a file from the target complete
the following steps :
Procedure
- Click .
If the
Enable
user acceptance for file transfers policy is enabled for
the session the target user must accept or refuse the request to transfer
the file. If they accept the request, the
Choose file to
send window opens displaying the contents of the targets
file transfer directory. If they refuse, or do not respond in a given
time, a refusal message is displayed and the file transfer is not
allowed.
Note: If the target user does not respond in the given time
and the
Acceptance timeout action server policy
is set to PROCEED, the
Choose file to send window
opens.
If Enable user acceptance for file transfers is
set to No, user acceptance is not required by the target user and
you can continue with the file transfer.
- Click the up arrow to change to a different
location if required.
- Select the required file and click OK.
The Pull file to Destination window opens
displaying the contents of your file transfer directory. Select a
different location if required.
- Click Save.
Results
The file is transferred to the file transfer directory or
the selected destination folder on your system .
