To Add Variations

  1. Navigate to the Cherwell Configuration Console and go to the Intent tab on the window.
Figure 1. Figure 140- Cherwell Configuration Console (cont.)
  1. Here, you can search for the Intent which you want to add Variation for on the Search bar. Then, clicking the name of the intent should open a side navigation bar listing the currently trained Variations on this intent. You may remove or add a new Variation on the same window.
  1. To add a new Variation, provide your Variation in the Add Variations to the Intent text box.
  2. Click the Add button and wait for the confirmation message.
Figure 2. Figure 141 - Cherwell Configuration Console (cont.)
  1. While adding variations, take care of the following points:
  • No duplicate values are allowed.
  • No space at the beginning or end of the Variation.
  • Variation cannot contain a comma.
  • Variation should be at least four words.

You can check the variations added on the mapping table and on the Variation table. It might take 4-5 seconds to reflect on the table.